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For terms and conditions associated with your warranty, consult your purchasing agreement
(for customers in North America) or a ZOLL authorized representative (for customers
outside North America).
To maintain this warranty, the instructions and procedures contained in this manual must
be strictly followed. For more information, please contact ZOLL Medical Corporation’s
Technical Service Department at 1-800-348-9011 (North America). If calling from outside
North America, contact ZOLL Medical Corporation headquarters at 1-781-229-0020.
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If the M Series unit requires service, contact the ZOLL Technical Service Department:
Telephone
:1-800-348-9011
1-781-229-0020
FAX
: 781-229-0758
When requesting service for the M Series unit, please provide the following information to
the Technical Service representative:
•
unit serial number
•
description of the problem
•
department using the equipment
•
sample chart recorder strips documenting the problem, if applicable
•
purchase order to allow tracking of loan equipment
•
purchase order for a unit with an expired warranty
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If you need to send the unit to ZOLL Medical Corporation for repair, you must obtain a
service request (SR) number from the Technical Service representative. Units are available
on loan while your unit is being repaired.
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