14
15
TROUBLESHOOTING GUIDE
SPECIFICATIONS
Condition
Cause
Remedy
Did you press the ON button?
Please press the ON button.
Hot water pours out from the
Spout or the Steam Vent.
Set it correctly.
The Body is not set correctly on
the Power Base.
Pour out the excess water until it
is below the Maximum Water
Level Line.
Allow the Inner Container to cool,
fill with water then press the ON
button again. See pg.10
Remove metal flakes or dusts.
Connect the Power Plug.
Metal flakes or dusts have
accumulated on the Connector.
Power Plug is not connected to an
electrical outlet.
You hear a light sound
when opening and
closing the Upper Lid.
The Body becomes
hot.
Inner Lid Gasket
●
When the water temperature and/or room temperature is high, the outer
surface of the Body may reach up to 60˚C. This is not a malfunction.
●
The Inner Lid Gasket is replaceable so please check it every year. When
steam comes out from the gap between the Upper Lid and the Body, or
becomes white or discolored, replace it with a new one. See pg.12
Plastic Parts
●
The plastic part of the Upper Lid may deteriorate over use. If discoloration
occurs or the surface becomes coarse, replace the Upper Lid.
Clean the Inner Container with
Citric Acid (Inner Container
Cleaner). See pg.13
The Power Cord
becomes hot.
●
The Power Cord may become hot while the water is boiling. This is not a
malfunction.
●
This sound is normal and comes from the movement of the weight which
prevents hot water from overflowing when the product is overturned.
A filmy, floating residue is
noticeable.
Although the ON button is
pressed, soon after that the
Boil Light turns off.
Milky white and rough-surfaced
objects have built up on the
surface of the Inner Container.
Red or gray rust-like spotting
appears on the Inner
Container surface.
This is due to the ingredients in
the water (minerals) and leaving
scales accumulated on the surface
of the Inner Container, boiling may
become louder than usual.
Caused by iron in the water, not
deterioration of the Inner Container.
Residue is due to the mineral
content in water, not from
corrosion of the Inner Container.
Check that the Inner Container is
not filled over the Maximum Water
Level Line.
Is water filled in? The Automatic
Shut-Off Function must have
activated.
Did you press the ON button
immediately after boiling
completion?
Boiling is louder than usual.
●
In high altitudes or severely cold areas, the product may not perform as specified. Avoid using
the product in such areas or in other extreme conditions.
Power does not turn on.
Boil Light does not turn on.
The ON button is not accepted.
Please check the
following points before
calling for service.
Miscellaneous
Replacement for the Upper Lid
Over time and use, calcium
and other minerals contained
in water build up on the
surface of the Inner Container.
It is called "scale" and is
harmless to your health.
Scale
AC 220-230V 50/60Hz
AC 220V 50Hz
1190-1300W
1300W
0.70m
1.0 liter
Rating
Electric Consumption
Power Cord
Weight
External
Dimensions
(cm)
〈
for CK-EAQ10 only
〉
Capacity
Body Only
Body Only
With Power Base
With Power Base
Model No.
CK-EAQ10
CK-EAH10C
Approx. 1.2kg
Approx. 1.4kg
22.5(W) x 14.5(D) x 22.5(H)
22.5(W) x 15(D) x 24.5(H)
Allow it to cool, then press the ON
button again.
