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20

troubleshooting

PROBLEM

POSSIBLE CAUSE

SOLUTIONS

Cooktop 
does not 
work

•  Cooktop controls are locked.
•  Power outage.
•  Installation wire is not plugged in 

correctly.

•  Circuit breaker tripped or the fuse blown.

•  Make sure the 

CONTROLS LOCK

 

button is turned off. See 
page 12.

•  Check the house lights to 

confirm power outage

Cooktop 
does not 
generate 
heat

•  No cookware or improper cookware 

placement on the cooking element.

•  Incorrect cookware size for the selected 

cooking element.

•  Cookware is not properly resting on the 

cooking element.

•  Circuit breaker tripped or the fuse blown.
•  Incorrect cooking element selected.
•  No power to cooktop.

•  Make sure that the 

cookware is centered on 
the cooking element, and 
that cookware is also the 
correct type for induction 
cooking.

•  The bottom of the 

cookware must be large 
enough to cover cooking 
element completely.

•  Cookware must be flat and 

centered on the cooking 
element.

•  Make sure the correct 

control is turned ON for 
the cooking element being 
used.

Cooktop 
turns off 
while 
cooking

•  Cooktop internal heat sensor has 

detected high temperature inside the 
cooktop, activating the automatic shut-off.

•  Liquid or object on the controls area.

•  Make sure the cooktop 

vents are not blocked.

•  The cooktop features an 

automatic shutoff feature 
that turns off the entire 
cooktop if any cooking 
element has been on 
continuously for 2 hours.

•  The cooktop control panel 

may register liquids or 
objects obstructing the 
panel, which can cause the 
cooktop to shut off. Clean 
up spills or remove objects 
and restart the unit.

PROBLEM

POSSIBLE CAUSE

SOLUTIONS

Power Boost 
does not 
work 

•  Boost function is not available if the 

adjacent burner is in use and the total 
power reaches 3700W or 4800W (Right 
area and left area)

•  See 

POWER SHARING

 

on page 14

The fans 
keep running 
after the 
cooking 
element 
has been 
switched off.

•  The electronics are shutting down and 

cooling off.

•  This is a normal 

occurrence.

E0

•  IGBT overheating

•  Turn off the unit to allow 

IGBT to cool. Restart the 
unit after a couple of 
minutes

E1

•  No cookware found or improper 

placement on the cooking element

•  Make sure that the 

cookware is centered 
on the cooking element, 
and that it is also 
induction compatible. 
See 

COMPATIBLE 

COOKWARE

 on page 

17.

E2

•  Supplied voltage to cooktop is too low

•  This may be caused by 

reduced voltage supply to 
the house circuit. Be sure 
that the connections are 
correct and the supplied 
voltage.

E3

•  Supplied voltage to cooktop is too high

•  This may be caused by 

increased voltage supply 
to the house circuit. Be sure 
that the connections are 
correct and the supplied 
voltage.

E7

•  NTC1 Breakoff

•  Turn the cooktop off, and 

pull the plug out for 30 
seconds. After, replug and 
turn on the cooktop. If error 
still occurs, call for service.

E8

•  NTC1 Short Circuit

E9

•  NTC2 Break off

EE

•  NTC2 Short Circuit

Noise

•  Noises with humming, crackling, and 

buzzing

•  This is a normal 

occurrence. See 

COOKWARE NOISES 

on page17.

Содержание RCIND-30

Страница 1: ...1 Induction Cooktop Manual Installation Guide and Users Manual...

Страница 2: ......

Страница 3: ...ression Electromagnetic heating technology emits heat into the cookware itself rather than atop the surface burner This design uses premium glass which distributes and retains heat more efficiently th...

Страница 4: ...CONTENTS Installation Guide Important Safety Instructions 1 Product Dimensions 6...

Страница 5: ...CONTENTS Users Manual Users Manual 7 Room Ventilation 8 Surface Burner Layout 9 Using the Cooktop 12 Cookware Uses 17 Cleaning your Cooktop 18 Troubleshooting 19 Installation Instructions 21...

Страница 6: ...factory after thorough quality inspection and testing Our distributors and our service partners are ready to answer any questions you may have regarding installation of your ZLINE product This manual...

Страница 7: ...han indirectly through heating the glass surface The glass becomes hot only because the cookware warms it up The rating tag shows the model and serial number of your range The tag is located under the...

Страница 8: ...n Do not remove permanently affixed labels warnings or plates from the product This may void the warranty Please observe all local state and national codes and ordinances INTENDED USE This appliance i...

Страница 9: ...r pointed objects over the cooktop as they can damage the unit if they fall on top Do not put detergents or flammable materials in the equipment installed under the cooktop While cooking any overflowe...

Страница 10: ...or personal burners Close supervision is necessary when any appliance is used by or near children Do not touch hot surfaces Use dry pot holders to hold the handles of pots pans Use only dry potholder...

Страница 11: ...D REPAIR SAFETY Do not repair or replace any part of the appliance unless specifically recommended in the manual All other services should be referred to a qualified technician There are no user servi...

Страница 12: ...by factory trained professionals only For warranty service please call customer service REPLACEMENT PARTS Only authorized replacement parts may be used in performing service on this appliance Replace...

Страница 13: ...6 Product Dimensions COOKTOP DIMENSIONS A WIDTH B DEPTH C THICKNESS D HEIGHT 30 21 2 36 21 2...

Страница 14: ...7 Users Manual...

Страница 15: ...tilation in the room is needed Make sure the kitchen is equipped with a range hood of appropriate power 400 CFM minimum Activate the exhaust fan range hood when possible Intensive and continuous use o...

Страница 16: ...2 Left front cooking element 3 Right rear cooking element 4 Right front cooking element 5 Ceramic glass 6 Left rear cooking element control 7 Left front cooking element control 8 Right front cooking e...

Страница 17: ...t 4 Right rear cooking element 5 Right front cooking element 6 Ceramic glass 7 Left rear cooking element control 8 Left front cooking element control 9 Middle cooking element control 10 Right front co...

Страница 18: ...1 1 Surface Burner Layout 10 Main Power On Off 1 1 Control Lock 12 Decrease Timer minute 13 Minute Timer 14 Increase Timer minute 15 Decrease Power 16 Increase Power 17 Power Boost...

Страница 19: ...cator light will turn off above the button TO TURN ON THE COOKTOP To turn on the cooktop touch the POWER button The indicator light above the button will light up If no further action is made the cook...

Страница 20: ...od of time maximum 10 minutes This is best recommended for boiling water The power is reduced to level 9 at the end of the maximum time Use the B BUTTON to boost the power level to the highest level f...

Страница 21: ...power automatically for POWER SHARING This power sharing is administered by the unit s microprocessors which will alternate power in one area TIPS Remember to select the power setting last for the co...

Страница 22: ...m 1 minute 99 minutes This is used to automatically turn off the cooktop NOTE Seconds are not used in the timer settings The red dot next to the time symbol indicator will illuminate indicating that t...

Страница 23: ...for the desired cooking element blinks If more than one switch off time is programmed the shortest time remaining will show in the digital display TO CANCEL TIMER Touch the Timer until the time symbo...

Страница 24: ...on cookware typically when rivets are used can vibrate Cracking noise occurs if the cookware base is made of a different material Low Humming noise occurs when cooking which is normal particularly at...

Страница 25: ...ED RESIDUE Use a ceramic glass cleaner when the cooktop is cool Use a single edge razor blade scraper approximately at a 45 angle against the glass surface and scrape off the residue After scraping th...

Страница 26: ...rect cooking element selected No power to cooktop Make sure that the cookware is centered on the cooking element and that cookware is also the correct type for induction cooking The bottom of the cook...

Страница 27: ...e is centered on the cooking element and that it is also induction compatible See COMPATIBLE COOKWARE on page 17 E2 Supplied voltage to cooktop is too low This may be caused by reduced voltage supply...

Страница 28: ...he wall coverings countertop and cabinets around the cooktop can withstand heat up to 200 F generated by the cooktop 5 Gently lower the cooktop into the countertop cutout 6 NOTE Do not seal the cookto...

Страница 29: ...e 3 WIRE CABLE FROM HOME POWER SUPPLY IMPORTANT Use the 3 wire cable from Home Power Supply where local codes permit a 3 wire connection 4 WIRE CABLE FROM HOME POWER SUPPLY IMPORTANT Use the 3 wire ca...

Страница 30: ...OT obstruct these areas IMPORTANT For proper ventilation provide a vent under the countertop in front of the cabinet and in the back of the cabinet The ventilation opening is to extend the full length...

Страница 31: ...Read USING THE COOKTOP 4 Turn on the power to the cooktop 5 Verify all function operation properly NOTE If the cooktop does not work or you meet any problem in your operation please check that the ci...

Страница 32: ...ovide a vent under the countertop in front of the cabinet and in the back of the cabinet The ventilation opening is to extend the full length of the cooktop cutout Junction box approximate location mi...

Страница 33: ...Read USING THE COOKTOP 4 Turn on the power to the cooktop 5 Verify all function operation properly NOTE If the cooktop does not work or you meet any problem in your operation please check that the ci...

Страница 34: ...nce between the cooktop and the oven 3 4 Note Do not put a divider between the oven and cooktop NOTE The cooktops include spacers on both sides to ensure proper airflow once installed Do not remove th...

Страница 35: ......

Страница 36: ...Kitchen and Bath Three Locations 350 Parr Circle Reno NV 89512 916 Delaware Avenue Marysville OH 43040 319 Rowland Mill Road Bruceton TN 38317 www zlinekitchen com 1 614 777 5004...

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