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Troublesh

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Tr

oublesh

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TROUBLESHOOTING

TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSE

SOLUTIONS

Cooktop does not 
work

Cooktop controls are locked.

•  Make sure the controls 

lock button is turned off. 
See page 22.

•  Check the house lights to 

confirm power outage.

Power outage.
Installation wire is not plugged in correctly.
Circuit breaker tripped or the fuse blown.

Cooktop does not 
generate heat

No cookware or improper cookware 
placement on the cooking element.

•  Make sure that the 

cookware is centered on 
the cooking element, and 
that cookware is also the 
correct type for induction 
cooking.

•  The bottom of the 

cookware must be large 
enough to cover cooking 
element completely.

•  Cookware must be flat 

and centered on the 
cooking element.

•  Make sure the correct 

control is turned ON 
for the cooking element 
being used.

Incorrect cookware size for the selected 
cooking element.

Cookware is not properly resting on the 
cooking element.

Circuit breaker tripped or the fuse blown.

Incorrect cooking element selected.

No power to cooktop.

Cooktop turns off 
while cooking

Cooktop internal heat sensor has detected 
high temperature inside the cooktop, 
activating the automatic shut-off.

•  Make sure the cooktop 

vents are not blocked.

•  The cooktop features an 

automatic shutoff feature 
that turns off the entire 
cooktop if any cooking 
element has been on 
continuously for 2 hours.

•  The cooktop control panel 

may register liquids or 
objects obstructing the 
panel, which can cause 
the cooktop to shut off. 
Clean up spills or remove 
objects and restart the 
unit.

Liquid or object on the controls area.

ZLINE Customer Service is available at 1-614-777-5004.

PROBLEM

POSSIBLE CAUSE

SOLUTIONS

Power Boost does 
not work 

Boost function is not available if the adjacent 
burner is in use and the total power reaches 
3700W or 4800W (Right area and left area)

See power sharing on page 
24
.

The fans keep 
running after the 
cooking element 
has been switched 
off.

The electronics are shutting down and cooling 
off.

This is a normal occurrence.

E0

IGBT overheating

Turn off the unit to allow 
IGBT to cool. Restart the unit 
after a couple of minutes.

E1

No cookware found or improper placement on 
the cooking element

Make sure that the 
cookware is centered on 
the cooking element, and 
that it is also induction 
compatible. See

 

compatible 

cookware on page 27.

E2

Supplied voltage to cooktop is too low

This may be caused by 
reduced voltage supply to 
the house circuit. Be sure 
that the connections are 
correct and the supplied 
voltage.

E3

Supplied voltage to cooktop is too high

This may be caused by 
increased voltage supply 
to the house circuit. Be sure 
that the connections are 
correct and the supplied 
voltage.

E7

NTC1 Breakoff

Turn the cooktop off, and 
pull the plug out for 30 
seconds. After, replug and 
turn on the cooktop. If error 
still occurs, call for service.

E8

NTC1 Short Circuit

E9

NTC2 Break off

EE

NTC2 Short Circuit

Содержание RCIND-24

Страница 1: ...Induction Cooktop Installation Guide and Users Manual...

Страница 2: ...nd professional features into everyone s homes Because we continually strive to improve our products we may change specifications and designs without prior notice REGISTERING YOUR PRODUCT Please regis...

Страница 3: ...e to secure certified warranty service per these terms will result in a forfeiture of the remaining warranty Out of pocket payments will not be reimbursed unless prior approval is received from ZLINE...

Страница 4: ...ENTS IMPORTANT SAFETY INSTRUCTIONS 1 PRODUCT SPECIFICATIONS 7 ROOM VENTILATION 10 INSTALLATION INSTRUCTIONS 1 1 SURFACE BURNER LAYOUT 18 OPERATION 21 COOKWARE USES 27 MAINTENANCE AND CLEANING 28 TROUB...

Страница 5: ...ity for examination repair or adjustment Do not cook on broken cooktop If cooktop breaks cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock Do not s...

Страница 6: ...o not use a towel or other bulky cloth Always remove the covers on sealed or canned goods and before heating to avoid explosion When the unit is on do not touch outside the control panel as the surfac...

Страница 7: ...ervice must be performed by a qualified installer or service technician WARNING Always read and obey all safety information failure to follow these instructions can be killed or seriously injured BEFO...

Страница 8: ...ELECTRIC POWER RATING Voltage 240 volts Frequency 60 Hz Amperage 40 amps Model RCIND 24 RCIND 30 Amperage 50 amps Model RCIND 36 1600W 3200W 3700W 2400W 2400W 2000W 3200W 2100W 1600W 2100W 3700W 2600W...

Страница 9: ...MPORTANT Use the 3 wire cable from Home Power Supply where local codes permit a 3 wire connection The cooktop conduit wiring is approved for copper wire connection only if you have aluminum house wiri...

Страница 10: ...WIDTH B DEPTH C HEIGHT 24 20 2 DO NOT obstruct these areas IMPORTANT For proper ventilation provide a vent under the countertop in front of the cabinet and in the back of the cabinet The ventilation o...

Страница 11: ...H C HEIGHT 30 21 2 DO NOT obstruct these areas IMPORTANT For proper ventilation provide a vent under the countertop in front of the cabinet and in the back of the cabinet The ventilation opening is to...

Страница 12: ...er the countertop in front of the cabinet and in the back of the cabinet The ventilation opening is to extend the full length of the cooktop cutout Junction box approximate location minimum 4 below th...

Страница 13: ...s from the top of the cooktop surface 2 Clean cooktop before use Dry with a soft cloth See Maintenance and Cleaning for reference 3 Read Operation 4 Turn on the power to the cooktop 5 Verify all funct...

Страница 14: ...front cooking element control 8 Right front cooking element control 9 Right rear cooking element control 1 Left rear cooking element 2 Left front cooking element 3 Middle cooking element 4 Right rear...

Страница 15: ...n until a beep sounds The indicator light will turn off above the button TO TURN ON THE COOKTOP To turn on the cooktop touch the POWER button The indicator light above the button will light up If no f...

Страница 16: ...er into KEEP WARM mode Then press again to turn off the cooking zone TO TURN OFF THE COOKTOP To turn off the cooktop touch the POWER button The indicator light above the button will turn off AUTOMATIC...

Страница 17: ...y press adjusts the time by 1 minute and a long key press by 10 minutes The automatic timer range from 1 minute 99 minutes This is used to automatically turn off the cooktop NOTE Seconds are not used...

Страница 18: ...ic glass cleaner when the cooktop is cool Apply a few drops directly to the cooktop and use a paper tower or a soft cleaning pad Use a dry cloth or paper towel to remove all cleaning residue NEVER RUN...

Страница 19: ...inuously for 2 hours The cooktop control panel may register liquids or objects obstructing the panel which can cause the cooktop to shut off Clean up spills or remove objects and restart the unit Liqu...

Страница 20: ...cooktop might be loose The connections in the cooktop might be damaged Noise Noises with humming crackling and buzzing This is a normal occurrence See cookware noise on page 27 Need additional inform...

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