WARRANTY
WHAT IS NOT COVERED
1. Installation or start-up, damages or problems caused by improper installation or
use.
2. Improper liquid propane conversion or damage related to improper liquid
propane conversion.
3. Cook top burner flame adjustments or related complaints.
4. Service by an unauthorized service providers or damage related to unauthorized
service or unauthorized parts.
5. Installation in any commercial or non-residential application.
6. Corrections regarding normal adjustments or settings, or local gas supply issues
resulting in low gas pressure or other issues.
7. Removal or re-installation cost.
8. Aesthetic damage, scratches, or natural wear caused by normal use.
9. Second-hand, open box products or products purchased from an unauthorized
retailer.
10. Service for gas pressure issues related to installation at high altitudes. A high-
altitude pressure regulator must be sourced by the customer.
NOTE:
In the event that service is dispatched, and it is discovered that the reported
issue is not covered under warranty based on the disclaimers above, the customer will
be responsible for all service fees. Failure to pay these fees will result in the forfeiture
of remaining warranty coverage.
WARRANTY
COVERAGE
ZLINE Kitchen and Bath range products will be warrantied for one year from the original
purchase date for the original purchaser of the product. This warranty covers all parts and
labor for necessary repairs if any part of the product proves to be defective in materials
or workmanship. The product must be deemed serviceable via troubleshooting with the
ZLINE Kitchen and Bath service team. All service on ZLINE Kitchen and Bath range
products under the above warranty must be performed by ZLINE approved and certified
service, unless otherwise specified by ZLINE Kitchen and Bath. Service will be provided
during normal business hours.
TERMS
This warranty applies only to the original purchaser of a range product installed for
normal residential use. This is defined as a single-family, residential dwelling in a non-
commercial setting. Commercial settings include but are not limited to: schools, churches,
hotels, restaurants, vacation rentals such as Airbnb, day care centers, private clubs, fire
stations, common areas in multi-family dwellings, nursing homes, food service locations,
and institutional food service locations such as hospitals or correction facilities. This
warranty is non-transferable and will not be extended based on the date of installation.
The warranty applies only to products installed in the continental United States and the
District of Columbia.
Failure to secure certified warranty service per these terms will result in a forfeiture of
the remaining warranty. Out of pocket payments will not be reimbursed unless prior
approval is received from ZLINE Kitchen and Bath and/or our service contract partner.
Unapproved out of pocket payments for service will not be reimbursed. All warranty
procedures must be followed to maintain warranty coverage.
Warranty shall not apply and ZLINE Kitchen and Bath is not responsible for damage
resulting from negligence, improper maintenance, misuse, abuse, alteration of or
tampering with the appliance, accident, natural disaster, improper electric supply,
flare-up fires, unauthorized service or repair, improper installation, or installation not in
accordance with the instructions contained in the manual, or the local codes.
