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8 Clearance

Timely clean the print head if one of the below conditions occurred: 

Unclear printing. 
Unclear vertical column in printing paper. 
Noisy feeding.

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9 Cleaning

Clean the printer as follow: 

Turn off the printer and open the roll paper cover. Remove the roll 

paper if any. 
The thermal head may become extremely hot after printing. Allow 

it to cool before cleaning. 
The thermal elements of the thermal head should be cleaned with 

wrung-out cotton that has been moistened with an alcohol 

solvent. 
Close the cover after the ethanol has been completely volatilized. 

After that, print the self-test page.

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12 Specifications

Item

Color

Printing Method

Paper Width

Print Width

Print Resolution

Printing Speed

Interface

Line Spacing

Column Number

Character Size

Extension 

Character Sheet

1D Barcode Types

Auto Cutter

Print Command

Power Adapter

Printer Input

Cash Drawer

Cutter Life

Printer Head Life

Dimensions

Net Weight

Packing Weight

Operation Temp.

Storage Temp.

Operation 

Humidity

Storage Humidity

Certificates

Parameter

Black

Direct thermal

79.5±0.5mm

72mm

576 dots / line or 512 dots / line (Adjustable by command)

180 mm/s

USB

USB+LAN

3.75mm (Adjusted by command)

Font A: 42 columns or 48 columns

ANK

:   

Font A: 1.5×3.0mm (12x24 dots)

          Font B: 1.1×2.1mm (9x17 dots

)

PC437(Std.Europe) / (Katakana) / PC850(Multilingual) / 

PC860(Portugal) / PC863(Canadian) / PC865(Nordic) / (West 

Europe) / (Greek) / (Hebrew) / (East Europe) / (Iran) / 

(WPC1252) / PC866(Cyrillic#2) / PC852(Latin2) / (PC858) / 

(IranII) / (Latvian) / (Arabic) / (PT1511251)

UPC-A / UPC-E / JAN13(EAN13) / JAN8(EAN8) / CODABAR / ITF 

/ CODE39 /CODE93 / CODE128

Partial

ESC/POS

Input: AC 100-240V/50-60 Hz; Output: DC24V/2.5A 

DC 24V/2.5A

DC 24V/1A 

1.5 million cuts 

150KM 

189*145*140mm(D×W×H)

1.00 Kg
1.85 Kg

- 45

-10

 - 60

10 - 80%

10 - 90%

CE &FCC &RoHS

5 Printer Connection

Connect the adopter cable to the printer power interface.
Connect the data cable to the printer port.
Connect the cash drawer to the printer.

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6 Paper Roll Loading

To install the paper roll, follow the steps below

:

Open the paper roll cover.
Insert the paper roll as shown in the illustration.
Pull out a small roll of paper and close the paper roll cover.
Tear up the spare paper roll.

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7 Button Name, Indicator Light and Function

FEED Button

Press to FEED paper manually.

Paper Indicator (LED Light)

The flashing blue and red lights indicate a paper shortage and the 

absence of an alarm means everything is going well.

Power Indicator

The Power indicator light will be on if the connections are made 

properly.

Error Button

The Error indicator twinkles when there is a paper shortage, a 

cutter error, or a printing head overheating.

Self Test

Turn off the printer while it is powered up, press the “

FEED

” button 

and then turn it back on. The finished self-test will print out to 

display printer settings after two seconds. 

Method to Enter Hexadecimal Mode

When the printer is powered on, press and hold the “

FEED

” button 

while turning it on for around 10 seconds, then release the button 

to enter data hex dump mode. “Hexadecimal Dump” will be 

printed on the paper. 

Reset

When the printer is powered on, press and hold the “

FEED

” button 

while turning it on for around 20 seconds. Reset succeeds if the 

beeper sounds. 

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11 Failure Analysis

Printer command light is off.

Replace the power adapter

.

Check outlet power.

Print no content.

Check that the paper is installed in the correct orientation.
Check whether the power supply uses the original power 

supply.
If there is nothing on the printed self-check page after verifying 

the above, the machine has a hardware issue.

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10 How to Solve Paper Jam

Method 1

Re-start printer.

Method 2

Open the battery cover near the paper exit. Turn the white gear on 

the cutter. Only if the cutter gets back to its initial position, the 

cover can be opened.

Caution: Do not damage the print head and the auto-cutter by 

opening the cover forcibly.

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