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ProFace X Series

User Manual

P a g e

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Copyright©2022 ZKTECO CO., LTD. All rights reserved.

1

Overview

This document describes the operating procedure of

ProFace X Series

device. The operating modules of

the device include User management, User role assignment, Device communication, Temperature
detection, Access control, and so on. The device supports hassle-free access of users into the premises
without compromising any security aspect thus ensuring protection.

2

Instructions to Use

Standing Position, Facial Expression and Standing Posture

Recommended Distance

Facial Expression and Standing Posture

Note:

During enrollment and verification, please keep natural facial expression and standing posture.

Facial Expression

The distance between the device and a user whose height is
within 1.55m to 1.85m is recommended to be 0.3 to 2.5m.
Users may slightly move forwards and backwards to improve
the quality of the facial images captured.

Standing Posture

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Содержание ProFace X Series

Страница 1: ...read the instructions carefully before operation Follow these instructions to ensure that the product is functioning properly The images shown in this manual are for illustrative purposes only For fur...

Страница 2: ...on of the machine unit equipment that personnel has read understood and followed the safety instructions contained in the manual In case of any conflict between terms and conditions of this manual and...

Страница 3: ...e the machine unit equipment malfunctions due to any non compliance of the instructions contained in this manual ii in case of operation of the machine unit equipment beyond the rate limits iii in cas...

Страница 4: ...ric verification procedures and the productization of biometric verification SDK which was initially widely applied in PC security and identity authentication fields With the continuous enhancement of...

Страница 5: ...scription Button or key names for devices For example press OK Window names menu items data table and field names are inside square brackets For example pop up the New User window Multi level menus ar...

Страница 6: ...FICATION 16 2 6 3 FACIAL VERIFICATION 18 2 6 4 COMBINED VERIFICATION 23 3 MAIN MENU 24 4 USER MANAGEMENT 26 ADDING USERS 26 SEARCH FOR USERS 30 EDIT USERS 31 DELETING USERS 31 5 USER ROLE 32 6 COMMUNI...

Страница 7: ...TION ADDRESS 73 ADD DEVICE ON THE SOFTWARE 74 ADD PERSONNEL ON THE SOFTWARE 75 REAL TIME MONITORING ON THE SOFTWARE 75 15 LAN VIDEO INTERCOM FUNCTION SETTINGS 77 INSTALLING ZKBIO VMS PLUGIN IN THE ZKB...

Страница 8: ...ven cause death 1 Read follow and retain instructions All safety and operational instructions must be properly read and followed before bringing the device into service 2 Do not ignore warnings Adhere...

Страница 9: ...evice is a weak current switch signal otherwise components of the device will get damaged Ensure that the standard voltage applicable in your country or region is applied If you are not sure about the...

Страница 10: ...ed or experienced technical personnel Note Make sure whether the positive polarity and negative polarity of the DC 12V power supply is connected correctly A reverse connection may damage the device It...

Страница 11: ...into the premises without compromising any security aspect thus ensuring protection 2 Instructions to Use Standing Position Facial Expression and Standing Posture Recommended Distance Facial Expressi...

Страница 12: ...ur palm in the palm collection area such that the palm is placed parallel to the device Make sure to keep space between your fingers Face Registration Try to keep your face in the center of the screen...

Страница 13: ...reen Register one person at a time It is recommended for a user wearing glasses to register both the faces with and without glasses Instructions to authenticate a face Ensure that the face appears ins...

Страница 14: ...efore entering the menu operation For ensured security of the device it is recommended to register a Super Administrator the first time you use the device Virtual Keyboard Note The device supports the...

Страница 15: ...lected by the palm module with all the palm data template in the device The device will automatically distinguish between the palm and face verification mode Place the palm in the area that can be col...

Страница 16: ...All rights reserved 1 Input the user ID and press OK 2 If the user has registered the face and password in addition to palm and the verification method is set to palm face password the following scre...

Страница 17: ...l rights reserved 2 6 2 Password Verification The Password Verification mode compares the entered password with the registered User ID and Password Click the button on the main screen to open the 1 1...

Страница 18: ...2022 ZKTECO CO LTD All rights reserved 2 If an employee registers palm and face in addition to password the following screen will appear Select the icon to enter the password verification mode 3 Input...

Страница 19: ...iled Verification 2 6 3 Facial Verification 1 N One to Many Facial Verification Mode 1 Conventional verification The conventional method compares the acquired facial images with all the face data temp...

Страница 20: ...the user enabled temperature screening with infrared function during user verification in addition to the conventional verification method the user s face must be aligned with the temperature detectio...

Страница 21: ...ection function the device will identify whether the user is wearing a mask or not The following is the verification interface 4 Display Thermodynamics Figure When the user enabled the Display Thermod...

Страница 22: ...hts reserved 1 1 One to One Facial Verification Mode This verification method compares the face captured by the camera with the facial template related to the entered user ID Press on the main interfa...

Страница 23: ...an employee registered palm and password in addition to face the following screen will appear Select the icon to open the face verification mode After successful verification the prompt Successfully...

Страница 24: ...thods A total of 7 different verification combinations can be used as shown below Note means or and means and You must register the required verification information before using the combination verif...

Страница 25: ...ettings temperature management and detection management Personalize This includes user Interface voice bell punch state options and shortcut key mappings settings Data Mgt To delete all the relevant d...

Страница 26: ...User Manual P a g e 25 Copyright 2022 ZKTECO CO LTD All rights reserved product does not have an administrator setting the system will show an administrator setting command prompt every time you enter...

Страница 27: ...the main menu Click New User Register a User ID and Name Enter the User ID and Name Note A User Name may contain 17 characters The User ID may contain 1 to 9 digits by default During the initial regi...

Страница 28: ...inistrator owns all the management privileges If a custom role is set you can also select user defined role permissions for the user Click User Role to select a Normal User or Super Admin Note If the...

Страница 29: ...al P a g e 28 Copyright 2022 ZKTECO CO LTD All rights reserved Register Face Click Face to open the face registration page Please face the camera and stay still during face registration The registrati...

Страница 30: ...ake a photo The system will return to the New User interface after taking a photo Note While registering a face the system will automatically capture a picture as the user photo If you do not want to...

Страница 31: ...yright 2022 ZKTECO CO LTD All rights reserved Search for Users Click the search bar on the user list and enter the retrieval keyword The keyword may be an ID surname or full name The system will searc...

Страница 32: ...n of editing a user is the same as that of adding a user except that the user ID cannot be modified when editing a user Operation method refers to 4 1 Adding Users Deleting Users Choose a user from th...

Страница 33: ...edit the User Defined Role under the User Role menu You may set the permission scope of the custom role up to 3 roles and enroller that is the permission scope of the operation menu Click User Role o...

Страница 34: ...During privilege assignment the main menu is on the left and its sub menus are on the right You only need to select the features in sub menus If the device has a role enabled you may assign the roles...

Страница 35: ...he parameters of the Network PC connection Wireless network Cloud server and Wiegand TapCOMM on the main menu Network Settings When the device needs to communicate with a PC over the Ethernet you need...

Страница 36: ...according to the actual network situation DHCP Dynamic Host Configuration Protocol which is to dynamically allocate IP addresses for clients via server Display in Status Bar To set whether to display...

Страница 37: ...ion Click Wireless Network on the Comm Settings interface Wi Fi is enabled in the Device by default Toggle on button to enable or disable Wi Fi When Wi Fi is enabled tap on the required network from t...

Страница 38: ...is interface is used to set the network parameters Menu Name Description DHCP Dynamic Host Configuration Protocol which involves allocating dynamic IP addresses to network clients IP Address IP addres...

Страница 39: ...Server Address IP address of the ADMS server Server Port Port used by the ADMS server Enable Proxy Server When you choose to enable the proxy you need to set the IP address and port number of the prox...

Страница 40: ...e of the pulse width sent by Wiegand is 100 microseconds by default which can be adjusted within the range of 20 to 100 microseconds Pulse Interval us The default value is 1000 microseconds which can...

Страница 41: ...CCCCCCCCCCCCO Consists of 36 bits of binary code The 1st bit is the even parity bit of the 2nd to 18th bits while the 36th bit is the odd parity bit of the 19th to 35th bits The 2nd to 19th bits are t...

Страница 42: ...esponding outputdigitsin the Wiegand format Failed ID If the verification is failed the system will send the failed ID to the device and replace the card number or Personnel IDwith the new ones Site C...

Страница 43: ...em parameters to optimize the performance of the device Click System on the main menu interface Date and Time Click Date Time on the System interface 1 The product supports the NTP synchronization tim...

Страница 44: ...or disable the 24 Hour time format and select the date format When restoring the factory settings the time 24 hour and date format YYYY MM DD can be restored but the device date and time cannot be res...

Страница 45: ...will automatically display an alert Users may disable the function or set a valid value between 1 and 9999 Circulation Delete Access Records When the access records have reached full capacity the devi...

Страница 46: ...erification mode the verification will only be successful when the similarity between the acquired facial image and the facial templates enrolled in the device is greater than the set value The valid...

Страница 47: ...is parameter can adjust the furthest comparison distance of faces When the value is 0 the face comparison distance is not limited LED Light Triggered Threshold This value controls to turn on and off t...

Страница 48: ...is a security prompt when switching When this function is disabled it will indicate that there is a risk reminder Face re registration is required after an algorithm upgrade Notes Improper adjustment...

Страница 49: ...iption Calling Delay s Set the time of call valid value 30 to 60 seconds Talking Delay s Set the time of intercom valid value 60 to 120 seconds Calling Shortcut Settings You can set a shortcut key to...

Страница 50: ...urity This function can be enabled or disabled via the menu interface When switching on and off there are security prompts All data will be deleted and the device will be restarted after confirmation...

Страница 51: ...ly the User ID with more than 2 digits supports the masking display and it is enabled by default Display Verification Name After enabled the user s name will be displayed in the personnel verification...

Страница 52: ...he System interface Menu Name Description Current Device Temperature This column shows the real time temperature of the device Low Temp to Heat Once the device temperature is lower than the set value...

Страница 53: ...dy temperature Temperature Deviation Correction As the temperature measurement module allows a small range of errors disturbance of an observed value under different environments humidity room tempera...

Страница 54: ...to access function When enabled as long as the person who passes the detection the device allows the personnel to enter without registration Enable Capture of Unregistered Person To enable or disable...

Страница 55: ...ll rights reserved 8 Personalize Settings You may customize the interface settings audio and bell Click Personalize on the main menu interface Interface Settings You can customize the display style of...

Страница 56: ...be disabled or you may set the value between 3 and 999 seconds Slide Show Interval s This refers to the time interval switching different slide show pictures The function can be disabled or you may se...

Страница 57: ...ingsthe bell Repeat Set the repetition cycle of the bell Ring Tone Select a ring tone Internal Bell Delay s Set the duration of the internal bell Valid values range from 1 to 999 seconds 2 Back to the...

Страница 58: ...Auto Mode After this mode is chosen set the switching time of punch state key in Shortcut Key Mappings when the switching time is reached the set punch state key will be switched automatically Manual...

Страница 59: ...ed Shortcut Keys Mappings Users may define shortcuts as attendance status or functional keys On the main interface when the shortcut keys are pressed the corresponding attendance status or function in...

Страница 60: ...pyright 2022 ZKTECO CO LTD All rights reserved 9 Data Management The Data Management interface is used to delete the relevant data in the device Click Data Mgt on the main menu interface Delete Data C...

Страница 61: ...eges Delete Access Control To delete all the access data Delete User Photo Templates When deleting template photos there is a risk reminder Face re registration is required after an algorithm upgrade...

Страница 62: ...access the registered user must meet the following conditions 1 The current door unlock time should be within any valid time zone of the user time period 2 The user s group must be in the door unlock...

Страница 63: ...e controls the electric lock to be unlocked The valid range is 1 to 10 seconds 0 second represents disabling the function Door Sensor Delay s If the door is not closed and locked after opening for a c...

Страница 64: ...alarm or disable the alarm from the local When the door is closed or the verification is successful the system will cancel the alarm from the local Reset Access Setting The restored access control pa...

Страница 65: ...2022 ZKTECO CO LTD All rights reserved 1 Click the grey box to input a time zone to search Enter the number of time zone maximum 50 zones 2 Click the date on which time zone settings is required Ente...

Страница 66: ...ay Settings Whenever there is a holiday you may need a special access time but changing everyone s access time one by one is extremely cumbersome so you can set a holiday access time which applies to...

Страница 67: ...on 1 is set as 01 03 05 06 08 indicating that the unlocking combination 1 consists of 5 people and the 5 individuals are from 5 groups namely access control group 1 AC group 1 AC group 3 AC group 5 AC...

Страница 68: ...problem So to avoid this situation Anti Passback option is developed Once it is enabled the check in record must match with check out record so as to open the door This function requires two devices t...

Страница 69: ...in out only if the last record is a check out record the user can check in again or a check in record the user can check out again otherwise the alarm will be triggered Duress Options Settings If a us...

Страница 70: ...Search on the main menu interface The process of searching for attendance and blocklist photos is similar to that of searching for access records The following is an example of searching for access r...

Страница 71: ...ries User Manual P a g e 70 Copyright 2022 ZKTECO CO LTD All rights reserved 3 The record search succeeds Click the record in green to view its details 4 The below figure shows the details of the sele...

Страница 72: ...est LCD To automatically test the display effect of LCD screen by displaying full color pure white and pure black to check whether the screen displays the colors normally Test Voice To automatically t...

Страница 73: ...evice s name Serial number MAC address Face algorithm version information Platform information and Manufacturer details Firmware Info Displays the firmware version and other version information of the...

Страница 74: ...mmunicate with the ZKBioSecurity MTD server preferably in the same network segment with the server address 2 In the main menu click COMM Cloud Server Setting to set the server address and server port...

Страница 75: ...are You can add a device by searching The process is as follows 1 Click Access Control Device Search Device to open the Search interface 2 Click Search and it will prompt Searching 3 After searching t...

Страница 76: ...ts reserved Add Personnel on the Software 1 Click Personnel Person New 2 After setting all the parameters click OK Real time monitoring on the Software 1 Click Prevention Epidemic Real time monitoring...

Страница 77: ...Alarm temperature setting has set the abnormal body temperature will be marked red automatically 2 Click Epidemic Statistics panel to view the analysis of statistical data and view the personnels with...

Страница 78: ...ng select the VMS module of the ZKBioSecurity software to install as shown in the following installation interface Note The Video module and the VMS module cannot be selected at the same time Installi...

Страница 79: ...Site management Add on the login interface Then enter the Name IP address and Port to add a site as shown in the following figure IP address Enter the local IP address Port The default port is 5252 b...

Страница 80: ...set during installation e g http 192 168 163 61 8098 not the ADMS port 3 Configure the parameters on the device a Click on COMM Cloud Server Setting on device to set the server address and server por...

Страница 81: ...Series User Manual P a g e 80 Copyright 2022 ZKTECO CO LTD All rights reserved 4 Adding device on the ZKBioSecurity software a Click Access Device Device Search to add the device on the ZKBioSecurity...

Страница 82: ...module it automatically adds to the video module User can click Video Video Device Search to view Note If the device is not added to the Video module please check whether the parameter settings are c...

Страница 83: ...2022 ZKTECO CO LTD All rights reserved Make a Call on the Device 1 Click on icon on the welcome screen of the device to make a call 2 The server page pops up the call window by default as shown in the...

Страница 84: ...lose the call window and the icon in the upper right corner will display the number of pending calls like this The user can click the icon in the drop down menu to open the call window of the current...

Страница 85: ...y software 1 Firstly change the parameter on the device Tap on System Video intercom parameters Intercom Server Setting on the device to change the server address and server port as shown in the follo...

Страница 86: ...r can click on to preview the video on the right On clicking or icon a user can close the preview screen No action is taken when is clicked 4 When a user clicks icon on the main interface of the devic...

Страница 87: ...e call the IP address is displayed in green while on the call The call duration is also displayed just above the icon Function Description This is the Snapshot key used to take a snapshot This is the...

Страница 88: ...rt APP on your phone create a User account initially with your Email ID After creating the User account log in to the App and click or icon on the top right corner of the screen to add a device The pr...

Страница 89: ...ProFace X Series User Manual P a g e 88 Copyright 2022 ZKTECO CO LTD All rights reserved...

Страница 90: ...he video door phone interface Enter the password to unlock the door Parameter Description Screenshot Click to take a screenshot Speak The icon becomes blue when click it and you can talk to the device...

Страница 91: ...CO LTD All rights reserved 18 Connecting to SIP Local Area Network Use Set the IP address on the indoor station Tap Menu Advanced Network 1 Network 1 IPv4 Note In LAN the IP addresses of the indoor s...

Страница 92: ...is configured with the network the video intercom function can be realized by tap the icon on the ProFace X screen and entering the IP address of the indoor station in the jumping interface Custom th...

Страница 93: ...ProFace X Series User Manual P a g e 92 Copyright 2022 ZKTECO CO LTD All rights reserved 2 Enter the WebSever account and password the initial account is admin password admin 123...

Страница 94: ...ddress and device number in the downloadable form IP Address Subnet Mask Gateway Must be the same as the indoor station to be connected Dialing Number Customize the number of the indoor station you ca...

Страница 95: ...Function Name Description Name You can customize any character support Chinese English numbers symbols etc that will be displayed on the call page Device Number It is the dialing number in the config...

Страница 96: ...r Manual P a g e 95 Copyright 2022 ZKTECO CO LTD All rights reserved Name You can then tap 199 on the punch status options to directly implement the video intercom Device Number Enter the device numbe...

Страница 97: ...e X tap SIP Server after the device is rebooted enter the server related parameters as shown below Once the SIP is set up correctly a green dot will appear in the upper right corner of the call page t...

Страница 98: ...ProFace X Series User Manual P a g e 97 Copyright 2022 ZKTECO CO LTD All rights reserved For details on the operation and use of the indoor station please refer to the indoor station user manual...

Страница 99: ...ose your face and forehead properly and do not cover your face and eyebrows with your hair 5 It is recommended to show a normal facial expression A smile is acceptable but do not close your eyes or in...

Страница 100: ...ect light For persons with thick eyeglasses frames it is recommended to capture two images one with eyeglasses and the other one without eyeglasses Face The image must have clear contour real scale ev...

Страница 101: ...be saved on the device according to the device type you have selected to verify the unique similarity between you and the User ID you have registered You can optionally enter your Name and Code The ab...

Страница 102: ...shall know that some data cannot be downloaded for sake of data security 6 All the personal information in our products can be queried modified or deleted If you no longer use our products please clea...

Страница 103: ...nt Name Hazardous Toxic Substance Element Lead Pb Mercury Hg Cadmium Cd Hexavalent Chromium Cr6 Polybrominated Biphenyls PBB Polybrominated Diphenyl Ethers PBDE Chip Resistor Chip Capacitor Chip Induc...

Страница 104: ...ZKTeco Industrial Park No 32 Industrial Road Tangxia Town Dongguan China Phone 86 769 82109991 Fax 86 755 89602394 www zkteco com Copyright 2022 ZKTECO CO LTD All Rights Reserved...

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