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802261 - Residential HT- CO Installation Instructions - March 2016 - V3.00
Trouble Shooting
NOTE:
For any subsequent fi lter changes or any operational procedures, please refer to the HydroTap user
guide, located inside the fi lter housing access door.
System Fault
Message
Possible Cause
Solutions
Power Board Fault
Electrical disruption
Check power supply and all fuses
Interface Fault
Internal fault
Call Zip Service
Level Board Fault
Internal fault
Call Zip Service
Condenser Screen Blocked Blocked Air filter
Remove blockage / Clean filter / check user guide
Water leak, Isolate Mains
Water leak
Turn off mains water supply / Call for service
Compressor OverRun
Compressor too Hot
Check ventilation
Water Supply Failure
No water
Check water supply is turned ON
Cold Sensor Open
Internal fault
Call Zip Service
Cold Sensor Closed
Internal fault
Call Zip Service
Flood Sensor Open
Internal fault
Call Zip Service
Condenser Sensor Closed
Internal fault
Check Ventilation / Call Zip Service
Condenser Sensor Open
Internal fault
Check ventilation / Call Zip service
Compr. Driver Fault
No chilled water
Call Zip Service
Condenser Overtemp
Blocked airfilter
Remove blockage / Clean filter / check user guide
Calibration
Auto calibration reset
Normal operation, once per month
Overload Reset
Internal fault
Call Zip Service
Flash Mem corrupted
Internal fault
Call Zip Service
Flow Sensor Fault
Internal fault
Call Zip Service
Call an electrician, a plumber, or Zip for a free call in Australia on 1800-638-633 for assistance, service, spare
parts or enquiries.