Zip Hydroboil - Installation & Operating Instructions - 81419 - January 2004
Page 7 of 12
Problem Solving
Operating procedures
Tap Operation
Hydroboil is fitted with a two-way safety tap.
The tap assembly has two positions, one is the “cup fill” quick return mode.
This operation is achieved by having the handle with the curved cam at the
base of the tap handle facing you. When the handle is released this mode
allows instant water cutoff.
The second mode is “pot fill”, to use this position rotate the handle 180º from
the “cup fill” side so a flat face cam is showing at the handle base. This
operation allows a vessel to be filled without holding your hand where it may
be affected by steam.
“Pot fill” position
“Cup fill” position
Symptom
Possible Cause
Solution
Fails to dispense water.
Water isolating valve turned off.
Blocked filter, blocked meter tube,
blocked strainer, jammed ball valve
assembly, airlock in transfer tube.
Check water supply valve.
Contact a Zip authorised agent.
Water not boiling.
No power.
Faulty thermostat, faulty element,
faulty cutout, faulty contactor.
Check power supply.
Contact a Zip authorised agent.
Runs out of boiling water and fails to
refill.
Outlet tap drips.
Overflow from vent.
Excessive steam from vent.
Power “on” but no heat.
Overload repeatedly tripping with
excessive steam.
Overload repeatedly tripping without
excessive steam.
Internal adjustment.
Contact a Zip authorised agent.
