16
5
55
5
Troubleshooting
The following reference list represents situations that you may encounter, and
methods for remedy. Please refer to this checklist prior to contacting qualified service
personnel.
Symptom
Remedy
No picture is displayed.
Check the power cord connection. Or
connect the power cord to another power
outlet.
Are the VIDEO/ AUDIO cables or HDMI
Cable loose or disconnected? Make sure one
of connections is correct.
Try the “SOURCE” button on the remote
control of the external display/ TV, to select
the correct input source.
No USB device is
searched.
Check USB device is already firmly
connected.
Check the format of your USB drive.
No audio.
Check whether the Product’s and your TV's
volume are properly set and not in "MUTE"
mode.
Check that the audio connectors are
properly connected.
Check if the format is supported.
Check the digital audio output is set up on
the correct mode.
No video.
Check that the Product’s output and the TVs
input are properly set.
Check that the video connectors are
properly connected
Check if the format is supported.
