Zinwell ATSC 3.0, Руководство пользователя

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8 Trouble Shooting
Device Failure Possible Cause Solution
No Picture Power is not connected Connect the power and ensure
the device has been turned on.
No Picture but Sound OK Nil or incorrect video cable
connections Ensure cables are connected
correctly.
“No Signal” Appear on the
Screen Antenna cable is not connected Connect the antenna cable and
check the connection to the rear
of Set-Top-Box
Picture is breaking up Signal is weak and unstable Check the antenna connection
Remote Control is not
responding Batteries are flat Replace the batteries. * Do not
mix old and new batteries in the
IR remote control
USB device is not detected Not powered correctly Check the power source (if
fitted) or reconnect
Movie Payback out of sync File too large for Set-Top-Box Re-encode the file at data rate
and/or lower resolution
Faulty File Check the file to ensure there is
no encoding issue
9 Contacting Us
Please kindly reach out us via the
Contact Us
function in our website: https://www.zinwell.com.tw/us/