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Customer Helpline
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You should perform the following checks before riding your bike to ensure it is safe to use and
operating correctly.
1. Is the Saddle Secure?
While standing next to the bike, try to move the saddle from side to side. If the saddle moves, you
should retighten the seat post bolt or the saddle clamp bolts.
2. Are the Front and Rear Tyres Inflated Correctly?
Squeeze the sides of the front and rear tyres. If they are soft, they will need inflating. Re-inflate, to the
pressure indicated on the sides of the tyres, using an approved bicycle pump.
3. Are the Pedals Tight?
Using the supplied multi-tool, ensure both the left and right pedals are fully tight. Remember that the
threaded shafts of the left and right pedals tighten in different directions.
4. Do the Brakes Work?
Stand next to the bike and apply the front brake and push forwards. If the wheels move, the front
brake may not be working correctly. If required, adjust the front brake as described on pages 10-12.
Repeat the above check for the rear brake.
5. Do the Handlebars Move?
Hold the front wheel between your legs and try to move the handlebars. If the handlebars move, the
stem bolt may have become loose. Re-tighten the stem bolt.
6. Is the Bike Clean?
The bike should be cleaned and re-oiled regularly to ensure it operates correctly
You should perform the following checks once a month or after long rides.
1. Check that the bike is Clean and Suitably Lubricated.
Thoroughly clean and degrease your bike. Ensure the chain is adequately lubricated using a suitable
bicycle lubricant.
It is important to wipe off any excess lubricant as this will attract dirt and may prevent the bike from
operating correctly.
2. Check that all Parts of the Bike are Securely Fitted.
It is essential for your safety that the securing nuts and bolts are fully tightened and have not become
loose. Pay particular attention to the pedals, wheel nuts, seat post bolt and the stem bolt.
While holding the bike with one hand, vigorously rock the crank arms and wheels. If you notice any
movement, the bearings may be worn.
Repairing bearings requires specialist tools. It is recommended that all bearings are repaired by
qualified bike repair technicians. Contact your local retailer for more information on bearing repairs.
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Every Month
Before and After Each Ride
Every Month
Maintenance Instructions