BE CAREFUL:
1. SMOOTH-Q4 is a high-precision control device. Damage may be caused to SMOOTH-Q4 if
dropped or subject to external force, and this may result in malfunction.
2. Make sure the rotation of the gimbal axes is not blocked by external force when SMOOTH-Q4 is
turned on.
3. SMOOTH-Q4 is not waterproof. Prevent contacts of any kind of liquid or cleaner with the
SMOOTH-Q4. It is recommended to use dry cloth for cleaning.
4. Protect SMOOTH-Q4 from dust and sand during use.
CAUTION:
1. After the charging is complete, disconnect the product from the charger.
2. If you do not use the product for more than 10 days, please charge/discharge the battery to
40%-65% and store it to extend the battery life.
3. Recharge and discharge every 3 months to keep the battery active.
4. Keep the handle stable when powering on the SMOOTH-Q4. Shakiness during power-on may fail
to start.
6. Do not heat the product. Do not place the product in a microwave oven or pressure cooker.
7. It is forbidden to place the product near a heat source (stove or heater, etc.) or inside the car in
hot weather. Do not store the product in an environment above 45°C. The ideal temperature of
storage is 22℃ to 28°C.
8. Do not store the battery for a long time after it is completely discharged to avoid the battery
entering the over-discharged state and causing damage to the battery cell, and it will not be able
to resume use.
zhiyun-tech.com
EN
Warranty Period
1. Customers are entitled to replacement or free repair service in case of quality deficits found in
the product within 15 days upon receipt of the product.
2. Customers are entitled to free repair service from ZHIYUN for any product proven defective in
material or workmanship that results in product failure during normal consumer usage and
conditions within the valid warranty period, which is 12 months counting from the date of
selling. However, warranty period varies by product component and country of purchase.
Please contact our after-sales service team on ZHIYUN official website or your place of purchase
for detailed warranty information.
Warranty Exclusions
1. Products subjected to unauthorized repair, misuse, collision, neglect, mishandling, soaking,
accident, and unauthorized alteration.
2. Products subjected to improper use or whose labels or security tags have been torn off or altered.
3. Products whose warranty has expired.
4. Products damaged due to force majeure, such as fire, flood, lightning, etc.
Warranty Claim Procedure
1. If failure or any problem occurs to your product after purchase, please contact a local agent for
assistance, or you can always contact ZHIYUN s customer service through email at
[email protected] or website at www.zhiyun-tech.com.
2. Your local agent or ZHIYUN s customer service will guide you through the whole service procedure
regarding any product issue or problem you have encountered. ZHIYUN reserves the right to
reexamine damaged or returned products.
Quick
start
guide
