ZGR VERSATILE RT - 10 KVA
Manual de operaciones
www.zigor.com
30
5
TROUBLESHOOTING
Malfunctions of ZGR VERSATILE RT - 10 KVA
ZIGOR recommends that, in case of any anomaly, strange noise or supposed malfunction, the equipment should
be shut down and ZIGOR customer service should be contacted.
No.
PROBLEM DESCRIPTION
PROBABLE CAUSES
SOLUTION
1
No display on the LCD, no self- diagnostics
A Input power absent
B Low input
Use Multi-meter to
measure the input to see if
it is normal or not.
2
AC normal but AC indicator off, the UPS is
in battery mode
An Input circuit breaker off.
B Input power connection
problem
A Switch on the input
breaker
B Check the connection
and re-do
3
No alarm but no output
Output connection problem
Check the connection and
re-do
4
button
A pressing ON button time
is insufficient
B Overload
A Press and hold On
button for 1s
B Disconnect all loads and
restart
5
AC indicator blinking
Input AC is beyond normal
range
Pay attention to the
backup time if the UPS is
in battery mode
6
Abnormal backup time
A Battery not fully charged
B Battery Bad
A Charge battery for 8
hours when AC is
normal, then test the
backup time again
B Contact ZIGOR to
replace battery
7
Abnormal sound or smell
Fault inside UPS
shut down the UPS
immediately and contact
ZIGOR
8
Wiring error or phase sequence error
UPS detect wrong phase
sequence
Verify correct input phase
sequence
Given the complexity of the equipment, when a serious error occurs and causes the equipment to stop, ZIGOR
customer service should be contacted to assist you step-by-step to your resolution by providing the information
requested.
For more information, contact:
