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Warranty
All Zesto Audio equipment is covered by a 2 year limited warranty for parts and labor to
cover defects in materials and workmanship and 6 month warranty on the original
vacuum tubes from date of purchase.
To obtain this original owner warranty the completed warranty registration card should
be emailed to the factory within 15 days from date of purchase. The warranty is not
transferable.
This warranty is void if the product has not been used in accordance with the
instructions found in this owner’s manual, or if it has been misused, abused, damaged
by accident or neglect, or in transport once in possession of purchaser. The warranty is
also void if the product has been tampered with or has been repaired or modified by
anyone other than Zesto Audio or its specifically authorized representatives. This limited
warranty only applies to Zesto Audio equipment and carries no responsibility for any
other equipment attached to this unit.
Zesto Audio will not warranty any damage caused by “tube rolling”. The warranty only
covers the use of12DW7’s and 12AU7’s in their proper positions.
To return the product it must be packed in its original packaging and returned to Zesto
Audio or its authorized representative via insured freight at the owner's expense.
Returned products must be accompanied by written description of the defect and a
return authorization number that is available from Zesto Audio or the authorized
representative. Upon receipt of the defective product Zesto Audio or the authorized
representative agrees to repair the product without charge for parts and or labor if within
the 2 year warranty period, except for vacuum tubes if the unit is more than 6 months
old. The product will then be returned via prepaid insured freight with a carrier at the
sole determination of Zesto Audio or the authorized representative.
Zesto Audio and its partners reserve the right to modify their products or change
specifications at any time without obligation or liability to previous purchasers.
Warranty will cover ownership outside the USA, but shipping is the sole responsibility of
the owner. See your local dealer for factory approved service in your area.
Factory service on non-warranty items will be billed at an hourly rate to be quoted
before work is done.
