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11.0 WARRANTY TERMS AND CONDITIONS
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and for compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a
major failure.
This warranty is provided in addition to your rights under the Australian
Consumer Law. Directed Electronics Australia Pty Ltd (Directed Electronics)
warrants that this product is free from defects in material and workmanship for
a period of 12 months from the date of purchase or for the period stated on
the packaging. This warranty is only valid where you have used the product in
accordance with any recommendations or instructions provided by Directed
Electronics.
This warranty excludes defects resulting from alterations of the product,
accident, misuse, abuse or neglect. In order to claim the warranty, you must
return the product to the retailer from which it was purchased or if that retailer
is part of a National network, a store within that chain, along with satisfactory
proof of purchase. The retailer will then return the goods to Directed
Electronics.
Directed Electronics will repair, replace or refurbish the product at its
discretion. The retailer will contact you when the product is ready for
collection. All costs involved in claiming this warranty, including the cost of the
retailer sending the product to Directed Electronics, will be borne by you.
Email: admin@zero-x.com.au
INDEMNITY
You agree to defend, indemnify and hold harmless Zero-X and its subsidiaries
and affiliates from and against any and all claims, proceedings, injuries,
liabilities, losses, costs and expenses (including reasonable legal fees),
including but not limited to, claims alleging negligence, invasion of privacy,
copyright infringement and/or trademark infringement against Zero-X and
its subsidiaries and affiliates, relating to or arising out of your breach of any
provision of these terms, your misuse of Zero-X products or its services, or your
unauthorized modification or alteration of products or software.