Limited Warranty Information
9.3
B. What is the Coverage Period for Demonstrators?
The duration of this Limited Warranty for demonstrator 2021
Zero Motorcycles, not including the Power Packs, is a period of
two (2) years and 90 days from the original “shipment date.”
Note: The “shipment date” is the date that Zero ships the
Demonstrator Motorcycle to the authorized dealer.
The duration of this Limited Warranty for the Power Packs (not
including the Power Pack's outer case) is:
•
Five (5) years and 90 days from the “shipment date” of the
host 2021 Zero S/SR/DS/DSR Motorcycle for the Z-Force®
Power Tank accessory. If purchased after the host Power
Pack warranty has expired, the Power Tank will receive the
standard warranty of one (1) year from date of purchase.
•
Five (5) years and 90 days from the “shipment date” for the
ZF7.2 and ZF14.4 Z-Force® Li-Ion Power Packs on the 2021
Zero S/SR/DS/DSR Motorcycle.
The Power Pack's outer case is not covered under the Power
Pack Limited Warranty duration terms above. Instead, the Power
Pack’s outer case is covered for a period of two (2) years and 90
days from its “shipment date.”
What Is Not Covered By This Limited Warranty?
Due to the battery chemistry, there is a normal, expected
reduction in range/capacity that Power Packs can yield over
time and usage. Depending on use and storage conditions,
Power Packs will degrade during the duration of this Limited
Warranty period. Zero will only repair or replace pursuant to this
Limited Warranty a Power Pack that exhibits a nominal storage
capacity reduction of greater than 20% of the published nominal
capacity, as measured by an authorized Zero dealer. To check
the capacity of a Power Pack, an authorized Zero dealer can
perform a battery management system log data extraction,
which will confirm if a reduction is within expected norms.
Further, this Limited Warranty only covers 2021 Zero
Motorcycles or Power Packs/Power Tanks that are operated
according to “proper use” and “under normal operating
conditions.” For purposes of this exclusion, the following
definitions apply:
•
“Normal operating conditions” require routine care and
maintenance of the 2021 Zero Motorcycle and Power Packs
as described in this Owner's Manual.
•
“Normal operating conditions” does not include use of the
2021 Zero Motorcycle in for-profit commercial or business
activities, such as use as a rental vehicle.
•
“Proper use” means only the use of a motorcycle in the
manner intended for a rider and passenger on a 2021 Zero
Zero Owner's Manual (S and DS).book Page 3 Monday, September 21, 2020 11:43 AM
Содержание S 2021
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