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• General compensation for inconvenience. Important Notes
• Your product is designed and built for domestic household use only.
• The guarantee will automatically be void if the product is installed or is used
in commercial or non-residential domestic household premises, unless we have
previously agreed to the installation environment.
• The product must be correctly installed, located and operated in accordance
with the instructions contained in the product manual provided with your
product.
• Professional installation by a qualified electrical domestic appliance installer
is recommended for all washing machines, dishwashers and electric cookers (as
incorrect installation may result in you having to pay for the cost of repairing
the product).
• Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks
Ireland for Republic of Ireland) registered gas installer.
• This guarantee is given in respect of products purchased and used within
the United Kingdom.
• This guarantee is effective from the initial date of purchase of a new product
from an authorised retailer and will be void if the product is resold.
• This guarantee does not apply to graded sales (where the product is
purchased as a second”).
• Possession of a copy of these terms and conditions does not necessarily
mean that a product has the benefit of this guarantee. If you have any questions,
please call our Call Centre on the number set out above.
• The Manufacturer reserves the right to terminate the guarantee if its staff
or representatives are subjected to physical or verbal abuse in the course of
carrying out their duties.
• Optional extras, where available (i.e. extendable feet) are supplied on a
chargeable basis only.
Does Zenith offer replacements?
This is a repair-only guarantee. On occasion the Manufacturer may at its sole
discretion, replace your product with a new product instead of carrying out a
repair. Where a replacement is offered, this would normally be an identical
model, but when this is not possible, a model of similar specification will be
provided. The Manufacturer will cover the costs and arrange for the delivery
of the new product and for the return of the old product. Any costs related to
disconnecting the faulty product and installing the replacement product will
not be borne by the Manufacturer unless previously agreed to in writing. The
original guarantee will continue to apply to the replacement product; the new
product will not come with a new guarantee.
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