LG will repair or replace your product, at LG’s option, if it proves to be defective in material or workmanship under normal use,
during the warranty period (“Warranty Period”) listed below, effective from the date (“Date of Purchase”) of original consumer
purchase of the product. This warranty is good only to the original purchaser of the product and effective only when used in the
United States, excluding U.S. Territories.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO
THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE
EXPRESS WARRANTY PERIOD ABOVE. LG WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT,
OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING LOST REVENUES OR PROFITS, IN CONNECTION
WITH THE PRODUCT. SOME STATES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED
WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY DOES NOT APPLY TO:
1. Damages or operating problems that result from shipping, installation, adjustment of user controls, calibration, maintenance
or failure to maintain, or separate system components; and
2. Damages or operating problems that result from normal wear and tear, misuse, abuse, operation outside environmental
specifications or contrary to the requirements or precautions in the Operating Guide, accident, lightning strikes or other
natural causes, unauthorized modification or alteration, incorrect electrical current or voltage, software errors that do not
disable functionality, operating software protocols adopted after the date of manufacture or for outside the U.S.,
institutional or commercial use, or other causes not arising out of defect in material or workmanship.
3. Therefore, the cost of repair or replacement of such a defective product shall be borne by the consumer.
CUSTOMER INTER-ACTIVE CENTER NUMBERS:
FOR WARRANTY SERVICE:
You must call
1-800-984-9349
(24 hours a day, 365 days per year) and select appropriate option from the menu to confirm the
product is defective and to obtain Return Authorization (RA). During the Warranty Period, LG will send you a return-shipping
label. After you obtain RA for return, please box your unit with a copy of the sales receipt and enough packing material to
ensure undamaged delivery of your product. When you receive the label, place it on the box and call the 800 # in the instruction
for pick-up. When your unit is received, LG will repair or replace your unit in accordance with this Limited Warranty.
ADVANCE SHIPMENT
. If replacement unit is available and you want second day delivery, our service representative will ask
for your credit card number. LG requires a reserved deposit by credit card as surety for such advance shipment. Your credit card
will not be charged if you return the defective unit in 10 business days. For advance shipment, the return label will come with
the replacement unit sent to you. Please follow boxing and shipping instructions above.
MARKETED AND DISTRIBUTED BY LG ELECTRONICS U.S.A., INC.
GS# 3834RD0019Y
1000 SYLVAN AVENUE ENGLEWOOD CLIFFS, NJ
Printed in China
Issue O
WARRANTY PERIOD:
LABOR: 90 DAYS
from the Date of Purchase.
PARTS: ONE YEAR
from the Date of Purchase.
Repaired or Replacement Units
are warranted for the
remaining period of the original warranty.
HOW SERVICE IS HANDLED:
Call 1-800-984-9349 for instructions
on getting the
defective unit repaired or replaced.
Please retain dated sales receipt and your box
to return
the unit to LG for repair or replacement.
Both ways shipping charges will be borne by LG during the
Warranty Period. After the Warranty Period, you pay in-
bound shipping charges and LG pays return shipping
charges.
For Warranty Service
For Post Warranty Repair
For Where-to buy, Product Assistance, or
Customer Assistance
Call 1-800-984-9349
(24 hours a day, 365 days per year)
Retain your dated sales receipt to prove the Date of Purchase as well as your
box for shipping the unit to LG, for warranty service.
Legible copy of your sales receipt must be submitted with the unit at the time
the unit is returned for warranty service.
For repair or replacement after the Warranty Period has expired,
Call 1-800-984-9349
(24 hours a day, 365 days per year)
Call 1-877-9 Zenith (1-877-993-6484)
(24 hours a day, 365 days per year) and
select an appropriate option from the menu.
Or visit our website at
http://www.zenithservice.com
LG ELECTRONICS USA., INC.
DVD PLAYER LIMITED WARRANTY-USA
