FAQ
8
.
Whydoesmysmartdeviceshowoffline?
Trythefollowing:
Makesurethedevicepoweron.
Makesurethedevicehasnotbeenresetfactorydefaults.
Makesureyourdeviceisincontrollabledistance,whichiswithin15meters
betweensmartdevices.
Iffailedtosolvetheproblemsaftertheabovesuggestions,pleasetrytorestore
thefactorysettingsandre-addthedeviceinApp.
9
.
CanIsharetheappwithotherpeople?
Yes.Beforeyousharewiththem,thepersonwhoyouaresharingwithwillneed
todownloadtheappandcreateanaccount.Fromtheapp’shomescreen,tap
theactionmenuintheupperrightcorner,andchooseShareControlfromthe
menu.Entertheemailaddressofthepersonyou’dliketosharewith.
10
.
Whatisthemaximumnumberofsmartdevicescancontrolwiththeapp?
Upto64devicesineachcontrolplace.Individualperformancewillvarybased
onhomeconstructionandsmartdeviceplacement.
Ifyouwanttocontrolmorethan64devices,pleasecreateseveralplaceto
achieveit.Itisfaciletoswitchthedifferentplaceinourapp.Becausethereare
upto64devicesineachcontrolplace,youcancontrollotsofdevicesinyour
smartphone.
11
.
Whatisthedifferencebetween"Place"and"Group"?
1Placecansupportmaximum64smartdevices,1smartdevicecanbeaddedto
1Placeonly,Can’tadd1smartdevicetomultiPlaces.1Placecansupportmulti
Groups,1smartdevicecanbeaddedtomaximum8differentGroups.
10
7
.
Whatistherangeforcontrollingthesmartdevices?
About50ftfromoneofthesmartdevices.Performancewillvarybasedonhome
constructionandsmartdeviceplacement.Thesmartdevicescan“
mesh”
together,effectivelyextendingthecontrolrange.Soifyouarewithinrangeof
onesmartdevice,youcancontrolothersmartdevicesthatarefurtherawayas
longasthesmartdevicesarewithrangeofeachother,abitlikeadaisychain.
