6. FAQs
7. Troubleshooting
Can SuperBase V6400 (or V4600) connect with a Satellite Battery
B4600 (or B6400)?
No, it can't, as they are different battery types.
How many Satellite batteries can be connected to a single
SuperBase V?
For each SuperBase V, you can connect up to 4 Satellite Battery units.
Can SuperBase V be charged with solar panels from a different
brand?
Yes, SuperBase V can be charged by other solar panels with voltage
ranging from 12V to 150V; Zendure's 200W and 400W Solar Panels
have been thoroughly tested and remain our recommendation.
How do I store SuperBase V?
For long-term storage, please charge and discharge this product once
every 3 months. That is, discharge the product to 30% first, and then
recharge it to 60%.
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Solution
Issue
Normal operation will resume
automatically after you remove the
overloaded device and restart the
product. Electrical appliances should
be used within rated power.
Overload Protection
High Temperature Protection
Normal operation will resume
automatically after the battery cools
down.
Low Temperature Protection
Error Code
Normal operation will resume
automatically after the battery
temperature rises above 32°F (0°C).
Battery Failure
Contact Zendure Customer Service for
further information.
Refer to the Zendure App for add period
Press and hold AC Power Button and
LED Button at the same time for 3
seconds.
Cases that may require a reset:
1. Can't connect to the internet
2. Failed to pair with other device
3. The display will not turn on even
though the indicator lights are on
4. There is no output from the USB(C)
ports
5. The display is abnormal
6. The display is frozen
7. The device has crashed
Calibration: After firmware update,
discharge the product to 0% power
and then charge it to 100% power
until input shows 200W or below.
Reset
Inaccurate Battery Level
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