Zendure Home Panel, Руководство пользователя

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6
EN
6. FAQs
7. Troubleshooting
Firmware Update
When using your Home Panel for the first time, please check for the latest
firmware using the Zendure app. The app facilities over-the-air (OTA) updates.
Voice Control
Use the Zendure app to connect your Home Panel to your Google or Alexa voice
assistant for hands-free access to device status and controls.
Read the Zendure app user guide and access the download link here: https://
app.zendure.com/download
What's the maximum number of SBV and Satelite Batteries that can be
connected to the Home Panel?
A maximum of 2 SBV and 8 Satelite Batteries can be connected , with a total of
7200W output power and 64.3kWh of energy.
Can I munually switch between grid and backup power?
Yes , through the Zendure app.
Does the Home Panel have any protection functions?
Yes . There is a relay based overcurrent and over-temperature protection
system in both the grid and backup mode . There is also a fuse for fault
protection in the backup mode only.
Privacy Policy
By using Zendure Products, Applications and Services, you
consent to the Zendure Terms of Use and Privacy Policy,
which you can access via the "About" section of the "User"
page in the Zendure app.
In case any other questions , please refer to the Zendure App for details. Or contact
Zendure Customer Service for further information.
Tips:
• Do not turn off the device while firmware is updating.
• Please update the firmware when the capacity is more than 20%, if Home Panel
power by the SBV or Satelite Battery. in order to have enough power to complete
the update.
5.5 Firmware Update, Voice Control
Indicator & alarm Potential issue Solution
Red fault indicator
on & 2 beeps
Over voltage
Issue will be solved /disapear once Grid
recover to supply power.
Red fault indicator
flashes & 2 beeps
Over current
To cut off all power supply and solve the
issue , then power on to start working
again.
Red fault indicator
on & 2 beeps
Over-temperature
To reduce the load or stop working, and
restart the work after the temperature
rise drops to the set recovery working
temperature .
Red fault indicator
on & 3 beeps
Fuses broken of
Load Circuits
It is recommended to turn off the SBV
first, then restart the Home Pane & SBV
, Press and hold Load Circuits Reset
Button for for 10 seconds to reset it
after the fault solved.
Others
Press and hold Press Power / Pause
Button for for 10 seconds to clear all
faults