31
The gate stops without reaching the fully closed
position.
1. Verify the gate frame is not experiencing an obstruc-
tion, and the gate hinges are not binding.
2. The stall force may be too sensitive. Increase the
force by turning the potentiometer about five
degrees in a clockwise direction. Close the gate again
and determine if the problem still exists. Continue
this process until the trouble is corrected. CAUTION:
Increasing the stall force too much will decrease the
obstruction protection.
3. Reset the gate opener system by placing the ON/OFF
switch in the OFF position for five seconds then:
a) Open the gate to a fully opened position.
b) Close the gate again to determine if the problem
still exists.
c) If the gate stops before fully closing, return the
gate to fully opened position and follow the steps
outlined earlier in the manual, “setting the closed
limit.” If this procedure does not correct the cur-
rent problem proceed to
step 4
.
4. Open the control box cover, and:
a) Observe if the green “STATUS” LED light is blinking
once per second.
b) Verify if the red or green battery charging indica-
tors are on.
c) Verify the wires connected to VAC, Solar (if applica-
ble), Opener 1, Opener 2 (if applicable), Cycle,
Safety Sensor, Exit, Vehicle Loop, Closed/Open
Edge, and Receiver terminals (red, black, grey) are
not loose.
d) If steps a – c did not solve the problem, please call
customer service.
The gate stops without reaching the fully
opened position.
1. Verify the gate frame is not experiencing an obstruc-
tion, and the gate hinges are not binding.
2. The stall force may be too sensitive. Increase the
force by turning the potentiometer about five
degrees in a clockwise direction. Close the gate again
and determine if the problem still exists. Continue
this process until the trouble is corrected. CAUTION:
Increasing the stall force too much will decrease the
obstruction protection.
3. Reset the gate opener system by placing the ON/OFF
switch in the OFF position for five seconds, then:
a) Return the gate to a fully closed position.
b) Open the gate again to determine if the problem
still exists.
c) If the gate stops again before fully opening pro-
ceed to
step 4
.
Preventive Maintenance
• Using a clean, dry cloth, wipe the gate opener shaft,
then apply a silicone spray. The silicone spray will
reduce friction in extreme temperature ranges and
help your gate opener (actuator) operate smoothly.
Do this every 4-6 weeks.
• Regularly check gate hinges to make sure gate is
swinging smoothly and freely. Grease hinges if
needed.
Troubleshooting
After the gate closed, it immediately opened.
1. Check the battery in the handheld transmitter to
ensure the battery is not low. Press the transmitter
button and observe if the green LED light is on. If
green LED light appears dim, replace battery.
2. Open the control box cover and verify the wires con-
nected to CYCLE, SAFETY SENSOR, EXIT, VEHICLE
LOOP, or CLOSED/OPEN EDGE terminals are not
loose.
If steps 1 – 2 did not solve the problem please call cus-
tomer service.
After the gate opened, it immediately closed.
1. Check the battery in the handheld transmitter to
ensure the battery is not low. Press the transmitter
button and observe if the green LED light is on. If
green LED light appears dim, replace battery.
2. Open the control box cover and verify the wires con-
nected to CYCLE, SAFETY SENSOR, EXIT, VEHICLE
LOOP, or CLOSED/OPEN EDGE terminals are not
loose.
If steps 1 – 2 did not solve the problem, please call cus-
tomer service.
MAINTENANCE AND
TROUBLESHOOTING
GUIDE
