21
Troubleshooting
Thermometer Reset
If you’re having issues getting a temperature reading, you may need to reset
the thermometer and probe. To do that, remove the batteries from the sensors
and the display screen at the same time. Put batteries back in the
display
screen first
, followed by the probe.
Keep in mind that the display screen may lose signal if it is too far away from
the base station, or if the unit heats above 140°F. If this happens, simply follow
the reset instructions above.
Thermometer Probe Channel
If you aren’t able to receive a signal from the thermometer probe you
may need to set the probe channel. To do that, take the back off of each
thermometer probe and change the channel by sliding the button to position
1, 2, or 3. Each probe needs to be on its own channel (1, 2, 3) in order to
monitor treatment correctly.
Safety Tip Over Switch
If you plug in the ZappBug thermal units and they do not turn on, first check that
the
ZappBug thermal unit top switch is ON. Next, check the safety tip over switch
which is a small black button on the bottom of the red square ZappBug thermal
unit. This button needs to be pressed in for the ZappBug thermal unit to turn on and
is designed so that if the ZappBug thermal unit is knocked over, possibly blocking
the vents, it turns off for safety. When the ZappBug thermal unit is plugged into an
appropriate power outlet and is flat on the ground, the button should naturally be
pressed in and the ZappBug thermal unit should turn on.
Getting Up to Temperature
It can take a while for the unit to fully heat up (sometimes 2-3 hours or more
depending on ambient temperature or the size of the treatment load).
The most common reasons why the unit struggles to get up to 120°F are
ambient conditions and item arrangement. The ZappBug Room works best in
rooms that are 70°F or above.
Whenever possible do not place the ZappBug Room on concrete flooring. If
the ZappBug Room must be run on a concrete floor, place insulation such as
cardboard or area rugs between the ZappBug Room and the floor in order to
limit heat loss.
Always arrange items as spread out as possible to allow air to flow easily
throughout the ZappBug Room. If necessary, you may need to purchase
shelving to more easily elevate small items from the floor and separate them
from each other.
Circuits Popping
The recirculation fan can be on the same circuit as one o
f the ZappBug thermal
units, but make sure each ZappBug thermal unit is on its own circuit to avoid
electrical overload.
