Problem
Possible cause
Solution
Many food products were put
in at the same time.
Wait a few hours and then
check the temperature again.
The room temperature is too
high.
Refer to "Installation" chapter.
Food products placed in the
appliance were too warm.
Allow food products to cool to
room temperature before stor-
ing.
The door is not closed correct-
ly.
Refer to "Closing the door"
section.
Door is misaligned or interferes
with ventilation grill.
The appliance is not levelled.
Refer to installation instruc-
tions.
Door does not open easily.
You attempted to re-open the
door immediately after closing.
Wait a few seconds between
closing and re-opening of the
door.
The lamp does not work.
The lamp is in stand-by mode.
Close and open the door.
The lamp is defective.
Contact the nearest Author-
ized Service Centre.
There is too much frost and
ice.
The door is not closed correct-
ly.
Refer to "Closing the door"
section.
The gasket is deformed or
dirty.
Refer to "Closing the door"
section.
Food products are not wrap-
ped properly.
Wrap the food products better.
Temperature is set incorrectly.
Refer to "Operation" chapter.
Appliance is fully loaded and is
set to the lowest temperature.
Set a higher temperature. Re-
fer to "Operation" chapter.
Temperature set in the appli-
ance is too low and the ambi-
ent temperature is too high.
Set a higher temperature. Re-
fer to "Operation" chapter.
Water flows on the rear plate
of the refrigerator.
During the automatic defrost-
ing process, frost melts on the
rear plate.
This is correct. Dry the water
with a soft cloth.
There is too much condensed
water on the rear wall of the re-
frigerator.
Door was opened too fre-
quently.
Open the door only when nec-
essary.
Door was not closed com-
pletely.
Make sure the door is closed
completely.
Stored food was not wrapped.
Wrap food in suitable packag-
ing before storing it in the ap-
pliance.
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