Trouble Shooting
The start of the appliance does not work or it stops during operation.
First try to find a solution to the problem, If not, contact the service centre.
Description
Reason
Solution
Washing machine
cannot start up
Door is not closed
properly
Restart after the door is closed ;
Check if the clothes is stuck
Door can’t be
opened
Washer's safety
protection design is
working
Disconnect the power, restart the
product
Water leakage
The connection
between inlet pipe or
outlet hose is not tight
Check and fasten water pipes;
Clean up outlet hose
Detergent residues
in the box
Detergent is dampened
or agglomerated
Clean and wipe the detergent box
Indicator or display
does not light
Disconnect the power
PC board or harness
has connection problem
Check if the power is shut down and
the power plug is connected
correctly
Abnormal noise
Check if the fixing (bolts) have been
removed;
Check it’s installed on a solid and
level floor
Description
Reason
Solution
Door is not closed
properly
Restart after the door is closed;
Check if the clothes is stuck
Water injecting problem
while washing
Check if the water pressure is too
low ;
Straighten the water pipe;
Check if the inlet valve filter is
blocked
Overtime water draining
Check if the drain hose is blocked
Water overflow
Restart the washer
Others
Please try again first, call up service
line if there are still troubles
Note!
After the check
,
activate the appliance
.
If the problem occurs or the display shows other alarm codes
again, contact the service.
Note!
The actual parameters will depend on how the applicance is used,and maybe different with the
parameters in above mentioned table.
The household washing machine is equipped with power management system.The duration of the left-
on mode time is less than 10 minute.
The noise emissions during washing/spinning for the standard washing cycle at full load.
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