Problem
Possible cause
Solution
The water drainage plug is not
correctly positioned.
Position the water drainage plug in
the correct way.
Food products are not wrap-
ped properly.
Wrap the food products better.
Temperature is set incorrectly.
Refer to "Operation" chapter.
Water flows inside the refrigera-
tor.
The water outlet is clogged.
Clean the water outlet.
Food products prevent that
water flows into the water col-
lector.
Make sure that food products do
not touch the rear plate.
Water flows on the floor.
The melting water outlet is not
connected to the evaporative
tray above the compressor.
Attach the melting water outlet to
the evaporative tray.
Door is misaligned or interferes
with ventilation grill.
The appliance is not levelled.
Refer to "Levelling".
The temperature in the appliance
is too low/too high.
The temperature regulator is
not set correctly.
Set a higher/lower temperature.
The door is not closed correct-
ly.
Refer to "Closing the door".
The food products' tempera-
ture is too high.
Let the food products temperature
decrease to room temperature be-
fore storage.
Many food products are stored
at the same time.
Store less food products at the
same time.
The thickness of the frost is
greater than 4-5 mm.
Defrost the appliance.
The door has been opened of-
ten.
Open the door only if necessary.
There is no cold air circulation
in the appliance.
Make sure that there is cold air cir-
culation in the appliance.
If the advice does not lead to the
desired result, contact the nearest
Authorised Service Centre.
Closing the door
1. Clean the door gaskets.
2. If necessary, adjust the door. Refer to
"Installation".
3. If necessary, replace the defective door
gaskets. Contact the Authorised Service
Centre.
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