Problem
Possible cause
Solution
The compressor operates con-
tinually.
Temperature is set incorrectly.
Refer to "Operation" chapter.
Many food products to be fro-
zen were put in at the same
time.
Wait a few hours and then
check the temperature again.
The room temperature is too
high.
Refer to climate class chart on
the rating plate.
Food products placed in the
appliance were too warm.
Allow food products to cool to
room temperature before stor-
ing.
The door is not closed correct-
ly.
Refer to "Closing the door".
Water flows on the rear plate
of the refrigerator.
During the automatic defrost-
ing process, frost melts on the
rear plate.
This is correct.
Water flows into the refrigera-
tor.
The water outlet is clogged.
Clean the water outlet.
Food products prevent that
water flows into the water col-
lector.
Make sure that food products
do not touch the rear plate.
Water flows on the floor.
The melting water outlet is not
connected to the evaporative
tray above the compressor.
Attach the melting water outlet
to the evaporative tray.
The temperature in the appli-
ance is too low/too high.
The temperature regulator is
not set correctly.
Set a higher/lower tempera-
ture.
The door is not closed correct-
ly.
Refer to "Closing the door".
The food products' tempera-
ture is too high.
Let the food products temper-
ature decrease to room tem-
perature before storage.
Many food products are stored
at the same time.
Store less food products at the
same time.
The door has been opened of-
ten.
Open the door only if necessa-
ry.
There is no cold air circulation
in the appliance.
Make sure that there is cold air
circulation in the appliance.
There is too much condensed
water on the rear wall of the re-
frigerator.
Door was opened too fre-
quently.
Open the door only when nec-
essary.
Door was not closed com-
pletely.
Make sure the door is closed
completely.
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