Problem
Possible cause
Solution
The lid does not close tightly or it
is not shut properly.
Check if the lid closes well and the
gasket is undamaged and clean.
Before freezing the appliance was
not precooled sufficiently.
Pre-cool the appliance for enough
time.
Large quantities of food to be fro-
zen were put in at the same time.
Wait some hours and then check
the temperature again. Next time in-
sert smaller quantities of food to be
frozen at any one time.
Food placed in the appliance was
too warm.
Allow food to cool to room tempera-
ture before storing.
Products to be frozen are placed
too closely to each other.
Place the products in a way so that
cold air could circulate among them.
The lid has been opened often.
Try to not open the lid often.
The lid has been opened for a long
time.
Do not leave the lid open longer
than necessary.
It is too cold inside the
freezer.
The temperature is not set correct-
ly.
Set a warmer temperature.
The appliance does not
work at all. Neither cool-
ing nor lighting works.
Plug is not connected to the mains
socket properly.
Connect the mains plug properly.
Power does not reach the appli-
ance.
Try connecting another electrical
device to the power outlet.
The appliance is not switched on.
Switch on the appliance.
There is no voltage in the mains
socket (try to connect another ap-
pliance into it).
Call an electrician.
Customer Service
If your appliance is still not working properly
after making the above checks, contact the
nearest service centre.
To obtain fast service, it is essential that when
you apply for it you specify the model and seri-
al number of your appliance which can be
found either on the guarantee certificate or on
the rating plate located on the external right
side of the appliance.
Replacing the lamp
1.
Disconnect the mains plug from the mains
socket.
2.
Replace the lamp with one of the same
power and specifically designed for
household appliances. (the maximum
power is shown on the lamp cover)
3.
Connect the mains plug to the mains
socket.
4.
Open the lid. Make sure that the lamp
comes on.
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