20
CUSTOMER SERVICE AND SPARE PARTS
If the appliance is not functioning properly, check
that:
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the plug is firmly in the wall socket and the mains
power switch is on;
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there is an electricity supply (find out by plugging
in another appliance);
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the thermostat knob is in the correct position.
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If there are water drops on the bottom of the
cabinet, check that the defrost water drain
opening is not obstructed (see ÒDefrostingÓ
section).
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If your appliance is still not working properly after
making the above checks, contact the nearest
service centre.
To obtain fast service, it is essential that when you
apply for it you specify the model and serial number
of your appliance which can be found on the
guarantee certificate or on the rating plate located
inside the appliance, on the bottom left-hand side.
1. pull out the plug from the wall socket or turn the
thermostat knob to the ÇOÈ setting;
2. remove any stored food, wrap it in several layers
of newspaper and put it in a cool place;
3. leave the door open, and place a basin on the
top shelf of the refrigerator compartment, under
the drain hole, lift the plug as shown in the figure;
4. when defrosting is completed, dry the interior
thoroughly and refit the plug; keep the scraper for
future use;
5. turn the thermostat knob back to the required
setting or replace the plug in the power socket.
6. After two or three hours, reload the previously
removed food into the compartment.
Important:
A temperature rise of the frozen food packs,
during defrosting, may shorten their safe
storage life.
Never use sharp metal tools to scrape off frost
from the evaporator as you could damage it.
Do not use a mechanical device or any artificial
means to speed up the thawing process other
than those recommended by the manufacturer.
PR138
