What to do if...
Problem
Possible cause
Remedy
You cannot activate the appli-
ance.
The appliance is not connected
to an electrical supply or it is
connected incorrectly.
Check if the appliance is correct-
ly connected to the electrical
supply.
You cannot activate the appli-
ance.
The fuse is blown.
Make sure that the fuse is the
cause of the malfunction. If the
fuse is blown again and again,
contact a qualified electrician.
You cannot activate or operate
the hob.
You touched 2 or more sensor
fields at the same time.
Touch only one sensor field.
You cannot activate or operate
the hob.
STOP+GO function operates.
Refer to "Hob - Daily use" chap-
ter.
You cannot activate or operate
the hob.
There is water or fat stains on the
control panel.
Clean the control panel.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
You put something on one or
more sensor fields.
Remove the object from the sen-
sor fields.
Residual heat indicator does not
come on.
The zone is not hot because it
operated only for a short time.
If the zone operated sufficiently
long to be hot, speak to an Au-
thorised Service Centre.
Automatic Heat Up function does
not operate.
The zone is hot.
Let the zone become sufficiently
cool.
Automatic Heat Up function does
not operate.
The highest heat setting is set.
The highest heat setting has the
same power as the function.
The heat setting changes be-
tween two levels.
Power management function op-
erates.
Refer to "Hob - Daily use" chap-
ter.
The sensor fields become hot.
The cookware is too large or you
put it too near to the controls.
Put large cookware on the rear
zones if possible.
comes on the hob display.
Automatic Switch Off operates.
Deactivate the hob and activate it
again.
comes on the hob display.
The Child Safety Device or the
Lock function operates.
Refer to "Hob - Daily use" chap-
ter.
comes on the hob display.
There is no cookware on the
zone.
Put cookware on the zone.
comes on the hob display.
The cookware is incorrect.
Use the correct cookware.
Refer to "Hob - Hints and tips"
chapter.
22
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