Troubleshooting
WARNING!
Refer to Safety chapters.
What to do if...
Problem
Possible cause
Solution
The appliance does not oper-
ate.
The appliance is switched off.
Switch on the appliance.
The mains plug is not connec-
ted to the mains socket cor-
rectly.
Connect the mains plug to the
mains socket correctly.
There is no voltage in the
mains socket.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
The appliance is noisy.
The appliance is not supported
properly.
Check if the appliance stands
stable.
The compressor operates con-
tinually.
Temperature is set incorrectly.
Refer to "Operation" chapter.
Many food products to be fro-
zen were put in at the same
time.
Wait some hours and then
check the temperature again.
The room temperature is too
high.
Refer to climate class chart on
the rating plate.
Food products placed in the
appliance were too warm.
Allow food products to cool to
room temperature before stor-
ing.
The door is not closed correct-
ly.
Refer to "Closing the door".
The Quick Freeze function is
switched on.
Refer to "Quick Freeze func-
tion".
The compressor does not start
immediately after pressing the
Quick Freeze, or after chang-
ing the temperature.
This is normal, no error has oc-
curred.
The compressor starts after a
period of time.
Water flows on the rear plate
of the refrigerator.
During the automatic defrost-
ing process, frost melts on the
rear plate.
This is correct.
Water flows into the refrigera-
tor.
The water outlet is clogged.
Clean the water outlet.
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