18
If you are unable to identify or solve the problem,
contact our service centre. Before telephoning, make
a note of the model, serial number and purchase
date of your machine: the Service Centre will require
this information.
Mod. ..........
Prod. No. ...........
Ser. No. .........
M
od
. ...
.....
..
Pro
d. N
o. .
.....
.....
Se
r. N
o. .
.....
...
P0042 BD
Problem
Possible cause
• Water is not visible in the machine:
• The machine, which is the result of modern
technology, runs in a very economical way with low
water consumption. Performance is nevertheless
excellent.
• The door will not open:
• Spinning starts late or the machine
does not spin:
•
The electronic unbalance detection device has
cut in because the laundry is not evenly distributed in
the drum. The laundry is redistributed by reverse
rotation of the drum. This may happen several times
before the unbalance disappears and normal
spinning can resume. If, after 5 minutes, the laundry
is still not evenly destributed in the drum, the
machine will not spin. In this case, redistribute the
load manually and select the spin programme.
• The programme is still running.
• The door lock has not been released.
• There is water in the drum.
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