Problem
Possible cause
Remedy
The sensor fields become hot.
The cookware is too large or you
put it too near to the controls.
Put large cookware on the rear
cooking zones if necessary.
comes on.
The Automatic Switch Off oper-
ates.
Deactivate the appliance and acti-
vate it again.
comes on.
The Child Safety Device or the
Lock function operates.
Refer to the chapter “Daily use”.
and a number come on.
There is an error in the appliance.
Disconnect the appliance from the
electrical supply for some time.
Disconnect the fuse from the elec-
trical system of the house. Connect
it again. If
comes on again,
speak to the service centre.
If you tried the above solutions and cannot re-
pair the problem, speak to your dealer or the
customer service. Give the data from the rating
plate, three digit letter code for the glass ce-
ramic (it is in the corner of the glass surface)
and an error message that comes on.
Make sure, you operated the appliance correct-
ly. If not the servicing by a customer service
technician or dealer will not be free of charge,
also during the warranty period. The instruc-
tions about the customer service and condi-
tions of guarantee are in the guarantee booklet.
Installation instructions
Warning!
Refer to "Safety information"
chapter.
Before the installation
Before the installation of the appliance, record
the information below from the rating plate. The
rating plate is on the bottom of the appliance
casing.
• Model ...........................
• PNC .............................
• Serial number ....................
Built-in appliances
• Only use the built-in appliances after you as-
semble the appliance into correct built-in
units and work surfaces that align to the
standards.
Connection cable
• The appliance is supplied with the connec-
tion cable.
• Replace the damaged mains cable with a
special cable (type H05BB-F Tmax 90°C; or
higher). Speak to your local Service Centre.
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