8
Error codes will be displayed on the controller LCD screen. All grill operation will cease when
there is an Error, so the problem must be solved before the grill can operate normally again.
Check section 14 Troubleshooting for more detailed information, or scan the QR code beside
the error to visit our help page online for a more detailed explanation.
6. Error Codes
Er1 = Temperature Sensor Error
•
Controller is not receiving a signal from the temperature sensor.
•
May be due to bad wire connection on the controller, loose plug in middle
of the cable or faulty temperature sensor.
Er2 = Controller System Error
•
Reset the controller by following these steps:
‣
Switch the grill OFF and turn to Shut Down position.
‣
Switch grill back ON and then turn to SMOKE to start normal
operation
•
Er2 will be displayed if the controller dial is already turned to a
temperature setting when switching the power on.
LEr = Low Temperature Error
•
Grill internal temperature has fallen below 49
o
C for too long.
•
Possible reasons include:
‣
Grill may have run out of pellets (if mid cook)
‣
Fire has gone out due to moist pellets (if mid cook)
‣
Ignition rod is not operating (if during startup period).
HEr = High Temperature Error.
•
Grill internal temperature has exceed 287
o
C
‣
Turn to Shut Down and switch the Grill OFF
‣
Open the grill lid then switch the grill back ON and turn to Smoke
position. Wait to confirm that fire has been established.
‣
Wait until the controller display has dropped below 90
o
C, then close
the grill lid and turn to the desired temperature.
•
High temperature error can also occur in hot weather when the grill in
direct sun. Open the grill lid and move it into the shade to reduce the
temperature.
•
If HEr occurs when the grill is definitely NOT too hot, the grill temperature
sensor or controller may not be functioning properly. Please contact our
support team.
