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Young Living Diffuser Warranty

Young Living Essential Oils (YLEO), 1538 W, Sandalwood Dr., Lehi, Utah 84043, subject
to the exclusions contained below, warrants its diffuser to be free from defects in
materials and workmanship under normal consumer usage for a period of 12 calendar
months from the date of original purchase.

This warranty does not cover:

1. 

Defects or damage resulting from use of the product in other than its
normal and customary manner.

2. 

Defects or damage from misuse, accident, or neglect.

 

3. 

Defects or damage from use of natural oils other than those supplied or sold by
Young Living Essential Oils or an authorized distributor. 

4. 

Defects or damage from use of materials other than essential oils.

5. 

Defects or damage from improper testing, operation, maintenance,
installation, adjustment, or any alteration or modification of any kind.

6. 

Breakage or damage caused by use of other than the specified voltage.

 

 

7.

 

Products disassembled or repaired by anyone other than a Young Living Essential
Oils-authorized agent so as to adversely affect performance or prevent adequate 
inspection, verification, and testing to verify any warranty claim (If there are any
signs the diffuser had been opened, the warranty will be void.)

8.

 

Products with labels removed or illegible serial numbers.

9.

 

Marring such as scratches on any plastic surfaces and externally exposed parts 
resulting from normal use.

10.

 

Damage resulting from normal wear and tear.

11.

 

Damage resulting from the use of metal tools to clean the unit.

This limited warranty is the buyer’s exclusive remedy, applies to new diffusers purchased 
from Young Living Essential Oils, and is non-transferable. Please retain your original 
purchase receipt. In the event of a warranty claim or return for repair, a copy of the 
purchase receipt should accompany the diffuser when shipped to YLEO.

To make a warranty claim or to purchase spare parts, please contact Young Living Member 
Services at 1.800.371.3515 (6 a.m.–8 p.m., MT, Monday–Friday and 7 a.m.–5 p.m., MT, 
Saturday). If it is determined by Member Services that the diffuser is to be shipped back 
to YLEO, the buyer will need to send the product back in its original box (if available) with 
the power adaptor, a copy of the original purchase receipt, and the YLEO Return 
Merchandise Authorization (RMA#) displayed clearly on the receipt, which will be provided 
by Member Services.

U.S. Shipping:

Young Living Essential Oils Returns/ RMA#______
142 East 3450 North
Spanish Fork, UT 84660
For all other market addresses and contact information, visit YoungLiving.com.

Cleaning and Maintenance

To drain the water in the water reservoir, tilt the diffuser
as illustrated in diagram A. Use a paper towel or cloth
to wipe up any residual water.   

To avoid water entering the unit and damaging diffuser
components, do not pour from the air outlet accessory
side (see diagram B).    

 

Before cleaning, turn the diffuser off and unplug the power adapter plug.

 

If essential oil begins to build up on the mist plate, gently wipe it off using 
the included cleaning brush or a cotton swab dipped in rubbing alcohol.  

 

Use a cotton cloth soaked with non-toxic cleanser to clean the diffuser, 
including the inside of the water reservoir. Remove any residual essential oil 
stains, rinse the above-mentioned parts with water, and then dry with a cloth.   

 

Clean the water reservoir and mist plate at least twice a week for best 
performance.

 

If any water or essential oil accidentally lands on the wooden base, wipe 
immediately to avoid fading or discoloration. 

B

A

Note:  To avoid product damage, do not use any corrosive cleaner on the components 
mentioned above.  

NOTICE:

Please be sure to complete the YLEO return form and send back all the items
listed for timely processing of your return. If YLEO has determined, based on
an evaluation and inspection of the diffuser, that the defect or malfunction
is covered under warranty, YLEO will send a replacement diffuser at no
additional charge.

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