HFG02 Operation Manual
York EMC Services
Page 25 of 25 Doc. No. Y0321/DOC/024 Rev. 3
General Information
Ordering Information
Standard Order Kits are listed for each product
in the YES Products Brochure. Please refer to
the appropriate part number when requesting a
quote for a test instrument or accessory.
If you require a non-standard instrument kit or
accessory, or if you would like further
information before making your choice, please
contact our Sales or Products staff, or your local
representative.
Hire of Test Instruments
Hire of our test instruments can be arranged,
subject to availability. Hire terms are typically on
a weekly basis. Please contact our Sales staff
or your local representative for details on pricing
and availability.
Test and repair service
Where applicable, test instruments are shipped
with performance test results. Details of the
tests performed are listed with each product. No
expiry date is issued with these results. York
EMC Services provides a retest service, if the
customer requires updated performance data.
Please refer to the order codes when requesting
a quotation for this service.
A repair service covering faulty or damaged
York EMC Services test instruments is
available. Each case is examined individually,
with quotations for repair and retest issued as
appropriate. Please contact our Sales or
Products staff or your local representative in the
first instance.
Sales Office Hours
Our UK head office hours are 9:00 – 17:00
Monday to Thursday, 9:00 – 16:00 Friday.
Tel: +44 0330 430 3456
Email: [email protected]
A current list of York EMC Services
representatives around the world can be found
on the Test Instrumentation pages of our
website: http://www.yorkemc.com
Please see your nearest representative for
details of their opening times.
Quotations
All quotations issued directly by York EMC
Services are in GBP.
Unless otherwise stated, our quotations are
valid for 30 days.
VAT will be charged at the standard rate
applicable at the time of invoice.
Orders
Orders are accepted with an accompanying
Purchase Order Number.
Stocks
Stock availability and delivery times may
fluctuate with market conditions, production
capacity and any additional test results
requirements. Please check with our sales team
for an update.
Delivery
Standard delivery is 28 days from receipt of
order unless otherwise specified.
Orders are normally shipped by courier at the
rate stated on the quotation. Alternatively the
customer may arrange for their own pick-up
service.
Payment Methods
We can accept payment in GBP, US dollars or
Euros by bank
transfer, UK-drawn cheque or
credit card. New customers may be asked for
payment in advance. Existing customers are
eligible for credit terms.
Warranty
All products are supplied with a one-year return-
to-base-warranty as standard, unless otherwise
stated.
Extended warranty terms may be arranged,
please ask our sales team for details.
Terms and Conditions
All our orders are subject to our terms and
conditions. Please ask our sales team for full
details.
Technical Data
We have endeavoured to ensure the
information in this manual is accurate at the
time of publication. However, in the interests of
product advancement, we reserve the right to
improve, refine
and
otherwise
modify
specifications without notice. E&OE.
Online Brochure
Our website is the definitive source for
information regarding new products, updated
specifications, application notes and more.
Please visit http://www.yorkemc.com for
information regarding our Test Instrumentation,
as well as for details of our accredited EMC Test
laboratories, Consultancy and Research
operations and Training courses.