www.yorkfitness.com
www.yorkfitness.com
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If you have a problem with your exercise equipment, before you do anything else please check that all the cables have
been connected correctly. Loose cables are very common and many problems can be solved by making sure the cables are
properly connected and not damaged.
The following table details the most common problems and how to fix them. If you still have a problem after going through
the troubleshooting guide please call your local YORK distributor for advice.
PROBLEM
CAUSE
CORRECTION
NO DISPLAY
When the display of LCD is weak, it means the batteries need to be changed
NO SPEED DISPLAY
If there is no signal when you pedal, please check if the cable is well connected.
NO PULSE SIGNAL
Wires are damaged or not connected properly Verify all wires are connected properly
Too much hand movement
Grip firmly
Palms too wet
Dry palms
Hand Pulse Sensor is being gripped too tightly Grip using moderate pressure
User is wearing rings
Remove all rings
For your own safety, do not open protective casing. If error persist, please contact your local york distributor for advice.
Keep the equipment out of use until it is repaired.
If you are having problems with your heart rate reading, please note that some fibres used in clothes eg) polyester, create
static electricity that may prevent a reliable heart rate reading. Mobile phones, TV’s, microwaves and other electrical
appliances that generate an electromagnetic field may also interfere with heart rate measurement.
Troubleshooting