For the best troubleshooting and support, please take the following pictures
before
and
after
the test, and send them,
along with the data gathered, to:
Inside the cooker with the grates removed and heat diffuser plate in place
Inside the cooker with the grates and heat diffuser plate removed
The firebox with the burn grate in place
The firebox with the burn grate removed
The chimney end of the cooker from inside the cooker
1.
This test requires that you first completely clean your cooker by vacuuming all ash from the burn grate, firepot
and the entire body of the cooker. You also need to clean all cooking debris and degrease all surfaces inside the
cooker, including the heat diffuser, thermocouple, grease channel (including the drain hole), and inside the
chimney.
2. Verify all of the silicone seals are not damaged or missing from around the firepot. Clean and repair all silicone
seals per the manual if necessary BEFORE continuing with the test. (Current version(s) of all Yoder Smokers
manuals:
http://community.yodersmokers.com/viewtopic.php?f=49&t=153
3. Insure that the burn grate fitment into the firepot is as specified in the manual. Correct the fitment prior to
continuing the test, per the instructions in the manual, if required.
4. Plug the power cord into the cooker. You should
never
leave your cooker plugged in when not in use. If it is
plugged in when starting this test (or before each cooking session), unplug the power cord, wait 30 seconds, and
plug the power cord back in to the cooker.
Note: If your grill has the ACS Controller with Wi-Fi, please make sure
that the controller is connected to the fireboard app through Wi-Fi prior to starting the test.
5. Verify that you have the pellet hopper full, and if not, add pellets.
6. Open the cooker's main door.
7. Flip the power switch to the ON position, verify that the firmware version immediately flashes on the display
(make note of the firmware version for reporting with the temperature data gathered), that the fans both start
and you have a blue LED. (How to tell if both fans are working:
http://community.yodersmokers.com/viewtopic.php?f=36&t=354
8. Hit the START button and set your desired test temperature (DO NOT CHANGE THIS TEMPERATURE SETTING
ONCE YOU SET IT). You should start to hear pellets dropping into the burn grate, and the ignition process should
start.
9. After you visually verify that the cooker has started, by seeing the flames inside the burn grate (you will see
the flames by looking down between the hopper wall and the heat diffuser/HMS within 5 minutes), close the
cooker's door.
10. Start your timer and walk away from the cooker for 30 minutes. From this point forward, for the duration of
the test,
DO NOT OPEN THE COOKER'S DOOR
.
11. If your grill has the ACS controller with Wi-Fi, let your grill run for at least 2 hours then send us an email with
the email address associated with the FireBoard app and what session contains the test data.