![background image](http://html2.mh-extra.com/html/yeastar-technology/mypbx-soho/mypbx-soho_extension-user-manual_3254000005.webp)
MyPBX SOHO Extension User Guide
5/8
no answer.
b.
Transfer To
choose Number, the incoming call will be forwarded to extension, PSTN or mobile
phone number when there is no answer.
Note
: When
No Answer Follow Me
configuration is saved, the Ring Group and Call Queue
services will be disabled.
3. When Busy
When Busy Follow Me
is a service of MyPBX that allows the automatic transfer of incoming calls
to varying other destinations when the called extension is busy with another call.
Enable
Busy
checkbox selection activates the busy call forwarding service on the current
extension.
The
Transfer To
displayed the destinations where the incoming call from a particular caller
should be forwarded to when the called extension is busy.
a.
Transfer To
choose voicemail, the incoming call will be forwarded to voicemail when the callee
is busy .
b.
Transfer To
choose Number, the incoming call will be forwarded to other extension, PSTN or
mobile phone number when the callee is busy.
Note
: When
When Busy Follow Me
configuration is saved, the Ring Group and Call Queue
services will be disabled.
1.2.2 Call Waiting
Call Waiting
is used to receive an incoming call when already on a call. A ringing tone will be
heard by the caller and a special beeping will be heard on the phone by the MyPBX user when
the call arrives. To switch between the current call and the new incoming call use the
appropriate calling code.
Enable
Call Waiting
checkbox selection activates this service and makes it available for the
phone's handset.
Note: If the Call Waiting service is enabled, the Busy Call Forwarding service would be disabled
automatically.
1.2.3 Do not Disturb (DND)
Do Not Disturb service is used to turn off the phone bell. If it’s enabled, incoming callers will be
routed to the voicemail box (if enabled); otherwise they will be disconnected automatically.