| Troubleshooting Methods |
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3.
Select
OK
.
Rebooting the Device via Web User Interface
Procedure
1.
Click
Settings
>
Upgrade
.
2.
Click
Reboot
to reboot the device.
The web user interface prompts the message “Reboot the system?"
3.
Click
OK
to confirm the rebooting.
The device begins at rebooting. Any reboot of the device may take a few minutes.
Capturing the Current Screen of the Phone
You can capture the screen display of the phone using the action URI. The phones can handle an HTTP or
HTTPS GET request. The URI format is http(s)://<deviceIPAddress>/screencapture. The captured picture
is saved as a BMP or JPEG file.
You can also use the URI “http(s)://<deviceIPAddress>/screencapture/download” to capture the screen
display first, and then download the image (which is saved as a JPG file and named with the phone model
and the capture time) to the local system.
Before capturing the phone’s current screen, ensure that the IP address of the computer is included in
the trusted IP address for Action URI on the phone. When you capture the screen display, the IP phone
may prompt you to enter the user name and password of the administrator if the web browser does not
remember the user name and password for the web user interface login.
•
Enabling the Screen Capture via Phone User Interface
•
Capturing the Current Screen of the Device via Web User Interface
Enabling the Screen Capture via Phone User Interface
Procedure
1.
Navigate to >
Settings
>
Device Settings
>
Debug(default password: admin)
>
Screen Capture
.
2.
Enable
Screen Capture
.
Capturing the Current Screen of the Device via Web User Interface
Before you begin
Before capturing the phone’s current screen, ensure that the Screen Capture feature is enabled via phone
user interface.
Procedure
Enter request URI (for example, http://10.2.20.252/screencapture) in the browser's address bar and press
the Enter key on the keyboard.
If it is the first time you capture the phone’s current screen using the computer, it will prompt you to enter
the user name and password of the administrator if web browser does not remember the user name and
password for web user interface login.
Then the browser will display an image of the phone’s current screen directly. You can save the image to
your local system.
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