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Yealink T55A Dual Register
SIP basic call handling
Transferring a call
1. While a call is active, touch the
Transfer button on the screen.
2. When you hear a dial tone, dial the number to which the call will be transferred (external or internal).
NOTE: If an error is made in dialing, press the
back arrow on the screen, then touch the Resume button on the
screen. This will resume the initial call.
3. For an “announced” transfer, allow the call to ring to the destination phone (do not touch the
Transfer
button again). Once the call is answered, verify that the call is ready to be transferred, then touch the
Transfer button again.
NOTE: If the transfer needs to be canceled (no answer/receiving user not able to receive the transfer), touch the
EndCall button, then touch the Resume button to resume the call.
4. For an “unannounced” transfer, touch the
Transfer button after dialing the destination phone. This will send the
call to the destination phone immediately (if there is no answer, the call will ring until it goes to voicemail).
5. To transfer a call directly to a user’s voicemail, touch the
Transfer button then dial ** followed by the extension.
Once the user’s voicemail message is heard, you may hang up to complete the transfer to the recipient’s voicemail.
(The message heard by the caller will be heard in entirety, even if the message begins before you complete the
transfer)
Initiating a 3-party conference call
1. While a call is active, touch the
••• button on the screen, then select Conference.
2. When you hear a dial tone, dial the number (internal or external) to be conferenced into the call.
3. Once the 3rd party has answered your call, touch the
•••, then select Conference once again. This will bring the
3rd party into the conference.
NOTE: You can touch the
Split button on the screen to separate the calls. Once the calls are separated, touch the call
on the screen you want to resume and touch the
Resume button.
Call forwarding
1. Dial *72.
2. Input the number you want your phone to forward to. Call forwarding is now on.
3. To temporarily turn call forwarding off, dial #74. To reactivate call forwarding with the same number,
dial #74 again.
4. *73 will deactivate call forwarding and clear the forwarding number from the system.
DND (do not disturb)
1. While the phone is at rest, touch the
DND button at the bottom of the home screen.
2. A DND indicator will appear at the top of the screen.
NOTE: Phone will not ring in DND status. All calls will be directed to voicemail.
