Answering calls
When you receive an incoming call,
the phone rings and the screen
displays the caller’s information.
You can choose to answer the
incoming call in the following ways:
• By picking up the handset.
• By pressing the Speakerphone
key.
• By pressing the Headset
key.
• By pressing Answer, or the line
key that has the flashing green
LED indicator.
Transferring calls
You can transfer a call to another
person in one of the three ways.
• Blind transfer: sends a call
directly to another person
without consulting them.
• Semi-attended transfer:
sends the call while the target
phone is ringing.
• Attended transfer: sends a
call after you’ve spoken to the
person first.
To make a blind transfer
• Press the Tran soft key during a call.
• Enter the number you want to
transfer the call to.
• Press the Tran soft key to
complete the transfer.
The call will then be connected to the
number you’re transferring it to.
To make a semi-attended
transfer
• Press the Tran soft key during a call.
• Then either:
• Enter the number you want to
transfer the call to.
• Press the Directory soft key to
find the number of directory or
History.
• Press
or
to dial out.
• Press the Tran soft key to
complete the transfer when you
hear the target phone ringing.
To perform an attended transfer
• Press the Tran soft key during a call.
• Either enter the number you want
to transfer the call to, or press
the
Directory soft key to find the
number from directory or history.
• Press
or
to dial out.
• After the person answers the
call, press the
Tran soft key to
complete the transfer.
• If you’re using a handset, complete
the transfer by hanging it up. You
can cancel a transfer before the
call’s connected by pressing the
Cancel soft key.
Ending calls
There are three ways to end a call:
• If you’re using the handset, press
the
Cancel soft key or hang up the
handset.
• If you’re using the headset, press
the
Cancel soft key.
• If you’re using the speakerphone,
press
or the
Cancel soft key.
Conference calls
To set up a conference call:
• Dial the first person then press the
Conf soft key; they’ll be put on hold.
• Dial the number of the next person
you want to join the call and press
,
, or the
Send soft key.
• When they answer, press the Conf
soft key again.
• Repeat the process until everyone
has joined the conference call.
During your conference call, you can:
• Press the Hold soft key to place
the conference call on hold.
• Press the Split soft key to split the
call into two individual calls.
• Press the New Call soft key to
make a new call.
• Press the Back soft key to return to
the previous screen.
• Press the
Mute key to mute
the call.
• Press the Cancel soft key to end
the call.
13
