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Re-dial: Dial the RD Button to dial out the last called number directly
ANSWERING A CALL
Answering an incoming call in the following ways:
If you are on another call, press the Hold key to answer it
If you are not on another call, just lift the handset to answer it
You can also press the Mute button to deny the incoming call
MUTING A CALL
Press the Mute button during a conversation to mute the call, and press it again to get the microphone
to return to normal conversation
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Volume Adjustment
During the call, you can press the volume adjustment bars to adjust the volume
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Putting a Call on Hold
Press the HOLD button to put your active call on hold
If there is only one call on hold, press the HOLD key again to retrieve it
If there are two calls on hold, press HOLD to put the current call on hold, and retrieve the third party
VOICE MAIL
The Presence of new Voice Mail messages will be indicated by the LED, users can pick up the handset
and dial the concatenated code to get the voicemail in the server
CONFERENCE CALL
Press the Hold key during an active call
The first call is placed on hold. You can dial the third number, then press # key to call out.
When the call is answered, press the Redial key to establish a three-party conference.
Hang up to disconnect the conference call
CALL TRANSFER
There are three ways to transfer the call: Blind Transfer, Attended Transfer and Semi- Attend Transfer.
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Blind Transfer:
Press TRAN to put the caller on hold
Dial the destination extension
Press TRAN
Replace receiver
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Announced Transfer:
Press TRAN to put the caller on hold
Dial the destination extension and press #
Announce the call to the receiving party and then either press TRAN or replace the receiver
Call will be transferred
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Semi
– Announced Transfer:
Press TRAN to put the caller on hold
Dial the destination extension and press #
When you hear the ringing tone, hang up or press the TRAN button to complete the transfer