3
Call Mute and Un-mute
Press to mute the microphone during a call.
Press again the un-mute the call.
Intercom ( HFAI - Hands Free Answer over Intercom )
To perform a private intercom:
1. Enter the extension number, and then press the
Send
soft key.
To perform a direct announce intercom:
1. Enter *11 followed by the extension number, and then press the
Send
soft key.
Call Hold and Resume
To place a call on exclusive hold:
Press the
Hold
soft key during an active call.
To resume the call, do one of the following:
If there is only one call on hold, press the
Resume
soft key.
If there is more than one call on hold, press or .
To place a call on company hold:
Press one of the numbered
Hold
line keys during an active call.
To resume the call:
Press the numbered
Hold
line key where you placed your call, the line key will be
denoted by a steady red LED.
Call Transfer
You can transfer a call in the following ways:
Blind Transfer
1. Press the
Tran
soft key during an active call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press the
Tran
soft key
Attendant Transfer
1. Press the
Tran
soft key during an active call. The call is placed on hold.
2. Enter the number you want to transfer to, and the press .
3. Press the
Tran
soft key when the second party answers.
Call Forward
To enable call forward:
1. Press the
Menu
soft key when the phone is idle, and then select
Features>Call
Forward.
2. Select the desired forward type:
Note:
To intercom using handset/speakerphone/headset, refer to
Placing a Call
above.
