Yealink SIP-T57W
QUICK REFERENCE GUIDE
Redialing a Call
• Press to enter the
Placed Calls
list,
and then tap the desired entry.
• Press twice when the phone is idle
to dial out the last dialed number.
Muting and Un-muting a Call
• Press to mute the microphone
during a call.
• Press again to un-mute the call.
Holding and Resuming a Call
To Hold a Call:
Press
or
Hold
during an active call.
To Resume the call, do one of the
following:
• If there is only one call on hold, press
or
Resume
.
• If there is more than one call on hold,
select the desired call, and then press
or
Resume
.
Transferring a Call
You can transfer a call in the
following ways:
Performing a Blind Transfer
Transfer the caller to a ring group or
another agent without speaking to the
new agent first.
1. Press
or
Transfer
during an active
call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press
or
B Transfer
.
Performing a Semi-Attended Transfer
Transfer a call when the target phone is
ringing.
1. Press
or
Transfer
during an active
call. The call is placed on hold.
2. Enter the number you want to transfer
to, and then press
Send
.
3. Press
or
Transfer
when you hear
the ring-back tone.
Performing an Attended Transfer
Before actually transferring to the
destination, the call is put on hold and
another call is initiated to confirm whether
the end destination actually wants to take
the call or not.
1. Press
or
Transfer
during an active
call. The call is placed on hold.
2. Enter the number you want to transfer
to, and then press
Send
.
3. Press
or
Transfer
when the
second party answers.
Initiating a Conference Call
1. Tap
Conference
during an active call.
The call is placed on hold.
2. Enter the number of the second party,
and then tap
Conference
.
3. Tap
Conference
again when the
second party answers. Three parties
are now joined in the conference.
Note:
You can split the conference call
into two individual calls by tapping
Split
.
Listening to Voicemail
Message waiting indicator on the idle
screen indicates that one or more
voicemail messages are waiting at the
message center. The power indicator LED
slowly flashes red.
To listen to your voicemail:
1. Press or
Connect
.
2. Follow the voice prompts to listen to
your voicemail messages.
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