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Ending  a Call:

Using the Handset: Replace the handset on the cradle.

Using the speakerphone or headset: Press the  

 or 

 key, or Press the End Call soft key. 

Conference Calling:

You can conduct conference calls with up to three 

parties (including yourself) directly on your phone. If 

you need to set up a conference call with four or more 

parties, you can use Star2Star’s Audio Conferencing 

system. Ask your system administrator for details. 

To set up a three-party Conference Call

1. 

Press the 

Conference

 soft key during an active call. 

The call is placed on hold.

2. 

Enter the number of the second party, and then 

press the green Conference soft key.

3.  Press the 

Conference

 soft key again when the 

second party answers. All parties are now joined in 

the conference.

4. 

Press the red 

End Call

 soft key to disconnect all 

parties.

 

Transferring Incoming Calls:

There are three methods you can use to transfer a call 

to another phone: 

•  A 

Blind Transfer

 sends a call directly and 

immediately to another party without consulting.

•  A 

Semi-Attended Transfer

 sends a call while the 

destination phone is ringing.

•  An 

Attended Transfer

 allows you to speak with the 

destination phone before transferring the call.

Note that you may use the transfer key 

 or the 

transfer soft key below the screen to transfer calls.

 

Blind Transfer

1.  Press the Transfer key during an active call. The call 

is placed on hold.

2.  Enter the number you want to transfer the call to.

3.  Press Transfer key again.

 

Semi-Attended Transfer

1.  Press  the Transfer key during an active call. The call 

is placed on hold.

2. 

Enter the number you want to transfer to, and then 

press the Send soft key.

3.  Press the Transfer key again when you hear the ring-

back tone.

Attended Transfer

1.  Press  the Transfer key during an active call. The call 

is placed on hold.

2. 

Enter the number you want to transfer to, and then 

press the Send soft key.

3.  Press  the Transfer key again when the second party 

answers.

Forwarding Incoming Calls:

To enable call forwarding:

1.  Press the Menu soft key when the phone is idle, and 

then select Features->Call Forward.

2.  Select the desired forward type: 

• 

Always Forward: Incoming calls are forwarded 

unconditionally.

• 

Busy Forward: Incoming calls are forwarded 

when the phone is busy.

• 

No Answer Forward: Incoming calls are 

forwarded if not answered after a period of time.

3.  Enter the number you want to forward to. For No 

Answer Forward, press    or   to select the desired 

ring time to wait before forwarding from the After 

Ring Time field.

4.  Press the Save soft key to accept the change.

We recommend that you use your extension’s Find 

Me - Follow Me settings instead of the phone’s Call 

Forwarding feature.

Call Recording

You can record phone conversations onto a flash drive 

plugged into the phone’s USB port. The recordings can 

be played back directly on the phone, or you can plug 

the USB drive into a computer to transfer the recordings.

To record a call, press the More (displayed as “..”) soft 

key below the display, then press the “Start Rec” softkey. 

The recording will stop when you disconnect the call, or 

when you press the “Stop Rec” softkey.  

Muting a Call:

You can disable the phone’s microphone to consult 

privately with others in the room while listening to the 

other party on the phone through the speaker or the 

handset. 

To mute the call, press the mute key. The button will turn 

red and the screen will indicate that the microphone is 

muted. Press mute again to resume the call.

Using Speed Dial:

Speed Dial keys let you dial a number by pressing a single 

key on your phone. To configure a speed dial key:

1.  Press the Menu soft key when the phone is idle, and 

then select Features->DSSKey.

2. 

Select the desired DSS key, and then press the Enter 

soft key. Note that keys 12 through 29 are in the 

center of the screen. 

3.  Select 

SpeedDial

 from the Type field, select the 

desired line from the Account ID field, enter a label 

in the Label field and then enter the number in the 

Value field.

4.  Press the Save soft key to accept the change.

To use the speed dial keys:

Press the speed dial key to dial out the preset number. To 

access the softkeys in the middle of the screen, you must 

first press the “More” softkey.

 

S

peed dials set using this method may not survive a firmware 

upgrade. Please see knowledge.star2star.com for more details.

Voicemail:

The message waiting indicator on the idle screen 

indicates that one or more voice messages are waiting 

at the message center. The power indicator LED slowly 

flashes red.

To listen to voice messages:

1. 

Press  

    or the Connect soft key.

2.  Follow the voice prompts to listen to your voice 

messages.

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