9. Basic call features
9.7
Transferring a call
It’s easy to transfer calls. The way you do it depends on whether you’d like to speak to the
person you’re transferring to first.
To transfer a call without talking to the person first:
• When you get a call press
transfer
which will put the call on hold
• Dial the number you’d like to transfer to
• Press
transfer
again
• Press the
cancel
soft key or hang up.
To cancel the transfer, you first have to Press "
End Call
" to end the second call then Press
"
Resume
" to talk to the fist caller”.
To transfer a call after talking to the person first:
• When you get a call, press
transfer
, which will put the call on hold
• Dial the number you’d like to transfer the call to
• Press
transfer
again or
Call
to ring than number
• When they answer the call, you can speak to them, then press
cancel
or hang up.
If you’d like to cancel the transfer after you’ve spoken to the person you’re transferring
the call to, you first have to Press "
End Call
" to end the second call then Press
"
Resume
" to talk to the fist caller.
9.8
Conference call
You can also make a conference call with up to three people (including you). To do this:
• During a call, press
transfer
which will put the call on hold
• Enter the number of the person you’d like to join your conference call,
and press
transfer
again
• When the person you called answers,
press
the figure 3
To end a conference call, press
End Call
. That’ll disconnect all parties.
9.9
Handing over calls to
another device
If you’ve got a SIP phone added as a SIP extra to your subscription and want to hand an
active call over to another device, press
#send
then 0 (zero). The other phone will start
ringing. The call will transfer automatically when you answer the other phone.
9.10
Adjusting volume
To change the ringer volume, press
volume
when you’re not using the phone.
To adjust the volume on the handset, speakerphone or headset, press the volume during a
call.
9.11
Pickup group calls
To pick up a
Pickup group call dial 8899
this will pick up the longest waiting call in your
Pickup group.