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Advanced  Phone  Features 

179 

2.

 

Press the 

Login

 soft key to log in. 

Note

 

After configuring an ACD key, you can press the ACD key to log into the 

ACD system

. After 

logging in, you are ready to receive calls from the 

ACD system

. You can press the ACD key to 

show your current ACD user status. You can press the 

Avail

/

Unavail

 soft key to change your 

ACD user status. ACD user status synchronizes on both IP phone and ACD system. 

When you set the ACD user status to be available, the ACD key LED illuminates solid green, and 
then the server begins distributing calls to your IP phone. When you set the ACD user status to 
be unavailable, the ACD key LED flashes green, and then the server temporarily stops 
distributing calls to your IP phone. To log out of the 

ACD system

, press the 

Logout

 soft key. 

Note

 

Shared Call Appearance (SCA) 

You can use SCA feature to share an extension which can be registered on two or more IP 
phones at the same time. The shared line is indicated by a different line icon. 

In the following figure, the first line is private and the second line is shared: 

 

If two phones share a line, an incoming call to this extension will cause both phones to ring 
simultaneously. The incoming call can be answered on either phone but not both. 

This feature is very useful in the boss and secretary scenario. For example, the secretary can 
share the boss's extension on her phone. When there is an incoming call to the extension of the 
boss, both the phones of the boss and the secretary will ring simultaneously. Either the boss or 
the secretary can answer the call. Calls on the shared line can be placed on hold, barged in or 
retrieved from another shared phone. 

 

It is recommended you configure no more than one ACD key per phone. At any time, at most one 
ACD key can be in progress on your phone.

 

Contact your system administrator for the User ID and Password to access the ACD system.

 

https://arttel.ru/

https://arttel.ru/shop/ip-telefony/yealink-sip-t27g

Содержание SIP-T27G

Страница 1: ...https arttel ru https arttel ru shop ip telefony yealink sip t27g...

Страница 2: ...n permission recipient shall not reproduce or transmit any portion hereof in any form or by any means with any purpose other than personal use Warranty 1 Warranty THE SPECIFICATIONS AND INFORMATION RE...

Страница 3: ...by all its terms and conditions just as if you had signed it The EULA for this product is available on the Yealink Support page for the product Patent Information China the United States EU European U...

Страница 4: ...terms of the GPL Please refer to the GPL for the exact terms and conditions of the license The original GPL license source code of components licensed under GPL and used in Yealink products can be do...

Страница 5: ...latory Notices guide for all regulatory and safety guidance In This Guide Topics provided in this guide include Chapter 1 Overview Chapter 2 Getting Started Chapter 3 Customizing Your Phone Chapter 4...

Страница 6: ...page 31 Configuring an Access URL on page 63 DSS Keys on page 76 Ext Keys on page 88 Auto Answer on page 103 Do Not Disturb DND on page 112 Call Forward on page 117 Call Park Retrieve on page 133 Con...

Страница 7: ...uctions 6 User Interfaces 8 Phone User Interface 8 Web User Interface 8 Documentations 11 Getting Started 13 Packaging Contents 13 Optional Accessories 15 Phone Installation 16 Network Connection 20 C...

Страница 8: ...ey Tone 50 Contact Management 50 Directory 50 Local Directory 52 Blacklist 61 Remote Phone Book 63 Call History Management 65 Viewing History Records 65 Placing a Call from History Records 66 Adding a...

Страница 9: ...fer 128 Attended Transfer 129 Call Waiting 130 Conference 131 Local Conference 131 Network Conference 132 Call Park Retrieve 133 FAC Mode 135 Transfer Mode 137 Call Pickup 139 Directed Call Pickup 139...

Страница 10: ...Shared Call Appearance SCA 179 Configuring SCA Feature on the IP Phone 180 Using SCA Feature on the IP Phone 187 Bridged Line Appearance BLA 194 Configuring BLA Feature on the IP Phone 194 Using BLA...

Страница 11: ...ns LED Instructions User Interfaces Documentations If you require additional information or assistance with your new phone contact your system administrator Hardware Component Instructions The main ha...

Страница 12: ...ions or answers incoming calls Cancels actions or rejects incoming calls HEADSET Key Toggles and indicates the headset mode HOLD Key Places a call on hold or resumes a held call TRAN Key Transfers a c...

Страница 13: ...Instructions Feature Status Icons Icons appearing on the top of the LCD screen are described in the following table Icons Description Network is unavailable Hands free speakerphone mode Handset mode...

Страница 14: ...key label are described in the following tables Icon indicator associated with line Icons Description The private line registers successfully The shared bridged line registers successfully Registerin...

Страница 15: ...ription Recording box is full A call cannot be recorded Recording starts successfully Recording cannot be started Recording cannot be stopped Icon indicator associated with call history Icon Descripti...

Страница 16: ...is in conversation Fast flashing green The line receives an incoming call Slow flashing green The call is placed on hold Off The line is inactive Line key LED configured as a BLF key or BLF List key...

Страница 17: ...s seized The shared line conversation is barged in by the other shared line party Slow flashing green for local SCA phone Slow flashing red for monitoring SCA phone The shared line conversation is pla...

Страница 18: ...interface The Advanced Settings option is only accessible to the administrator and the default administrator password is admin case sensitive For more information on customizing your phone with the a...

Страница 19: ...ight Contrast Language Time Date Administrator Password Key As Send Phone Lock Audio Settings Ring Tones Key Tone Contact Management Directory x Local Directory Blacklist Remote Phone Book x Call Hist...

Страница 20: ...Pickup Anonymous Call Anonymous Call Rejection Advanced Phone Features Busy Lamp Field BLF BLF List x Call Recording Hot Desking Intercom Multicast Paging Music on Hold x Automatic Call Distribution...

Страница 21: ...ations In the package English On the website English Chinese User Guide Phone Web user interface settings Basic call features and advanced phone features On the website English Chinese Note The table...

Страница 22: ...User Guide for the SIP T27G IP Phone 12 https arttel ru https arttel ru shop ip telefony yealink sip t27g...

Страница 23: ...work Connection Phone Initialization Phone Status Basic Network Settings Wireless Network Settings Registration Idle Screen Entering Data and Editing Fields If you require additional information or as...

Страница 24: ...e 14 Phone Stand Handset Handset Cord Ethernet Cable Quick Start Guide Check the list before installation If you find anything missing contact your system administrator https arttel ru https arttel ru...

Страница 25: ...e optional accessories for your SIP T27G IP phone You need to purchase them separately if required Power Adapter 5 5mm DC plug Wall Mount Bracket Headset YHS32 YHS33 Wireless Headset Adapter EHS36 htt...

Страница 26: ...oduces how to install the phone 1 Attach the stand or the optional wall mount bracket 2 Connect the handset and optional headset 3 Connect the optional USB flash drive 4 Connect the power We recommend...

Страница 27: ...on hook when the IP phone is mounted vertically For more information on how to attach the wall mount bracket refer to Yealink Wall Mount Quick Installation Guide for Yealink IP Phones The EXT port ca...

Страница 28: ...flash drive should be purchased separately if required The USB port can also be used to connect the Bluetooth USB dongle BT40 or Wi Fi USB dongle WF40 The Bluetooth USB dongle BT40 and Wi Fi USB dongl...

Страница 29: ...PoE 1 Connect the Ethernet cable between the Internet port on the phone and an available port on the in line power switch hub Note If in line power is provided you don t need to connect the phone to t...

Страница 30: ...IP phone supports Wi Fi feature You can connect your phone to a wireless network The wireless network is more convenient and cost effective than wired network The PC port is unavailable when using wi...

Страница 31: ...address IPv6 is an updated version of the current Internet Protocol to meet the increased demands for unique IP addresses using a 128 bit address Phone status product name hardware version firmware ve...

Страница 32: ...etwork settings manually The IP phone can support either or both IPv4 and IPv6 addresses To configure the IP mode via phone user interface 1 Press Menu Settings Advanced Settings default password admi...

Страница 33: ...Advanced Settings default password admin Network WAN Port 2 Press or to select IPv4 and then press the Enter soft key 3 Press or to select Static IPv4 Client and then press the Enter soft key 4 Enter...

Страница 34: ...eless Network Settings Wi Fi is a popular wireless networking technology that uses radio waves to provide wireless high speed Internet and network connections You can activate deactivate the Wi Fi mod...

Страница 35: ...y to select On from the Wi Fi field 3 Press the Save soft key The IP phone scans the available wireless networks in your area Connecting to the Wireless Network Three ways to connect SIP T27G IP phone...

Страница 36: ...or the wireless network again 3 Press or to select the desired wireless network 4 Press the Connect soft key 5 If the network is secure enter its password in the Password field 6 Press the OK soft key...

Страница 37: ...o connect Push Button Configuration PBC To connect to the wireless network using PBC method 1 Press Menu Settings Basic Settings Wi Fi 2 Press the WPS soft key and then select WPS The LCD screen promp...

Страница 38: ...ey in the corresponding fields b If you select WPA PSK or WPA2 PSK from the pull down list of Security Mode Select the desired Cipher type TKIP AES or TKIP AES from the pull down list of Cipher Type E...

Страница 39: ...iles can be saved in Known Network s list If you want to add a new one when the IP phone has already saved 5 wireless network profiles please delete the older saved profile before adding To manage kno...

Страница 40: ...Mode To deactivate the Wi Fi mode via phone user interface 1 Press Menu Settings Basic Settings Wi Fi 2 Press or or the Switch soft key to select Off from the Wi Fi field 3 Press the Save soft key to...

Страница 41: ...78 5 This area shows the soft key labels The default soft key labels are History Directory DND and Menu Note Entering Data and Editing Fields You can enter data and edit fields using the phone keypad...

Страница 42: ...5 6mnoMNO mno6 mno6 MNO6 6 7pqrsPQRS pqrs7 pqrs7 PQRS7 7 8tuvTUV tuv8 tuv8 TUV8 8 9wxyzWXY Z wxyz9 wxyz9 WXYZ9 9 0 space space space 0 _ _ _ _ To enter or edit data Do one of the following If you wan...

Страница 43: ...ecial characters Press the keypad key or or press For Key If it is in the uppercase ABC soft key uppercase and lowercase Abc soft key or lowercase abc soft key input mode it will provide the space cha...

Страница 44: ...key input mode it will provide the following special characters Delete text you entered Press or to position the cursor to the right of the text you want to delete and then press the Delete soft key...

Страница 45: ...g System Customizations If you require additional information or assistance with your new phone contact your system administrator General Settings Power Saving The power saving feature is used to turn...

Страница 46: ...on Settings Power Saving 2 Select Enabled from the pull down list of Power Saving 3 Click Confirm to accept the change Configuring the Office Hour Office Hour specifies the starting time and ending t...

Страница 47: ...ng up the handset By default the Office Hours Idle TimeOut is much longer than the Off Hours Idle TimeOut If you use the IP phone the idle timeout that applies User Input Extension Idle TimeOut or Off...

Страница 48: ...Always Off Backlight is off permanently 15s 30s 1min 2min 5min 10min or 30min Backlight is turned off when the phone is inactive after the designated time in seconds You can also change the intensity...

Страница 49: ...contrast via phone user interface 1 Press Menu Settings Basic Settings Display Contrast To configure the LCD screen contrast of EXP20 ensure it has been connected to the phone before configuration 2 P...

Страница 50: ...rface Text displayed on the web user interface will change to the selected language Time Date The time and date are displayed on the LCD screen when the phone is idle You can configure the phone to ob...

Страница 51: ...or the Back soft key to cancel Note To configure the time and date manually via phone user interface 1 Press Menu Settings Basic Settings Time Date Manual Settings 2 Enter the specific date and time 3...

Страница 52: ...MM YYYY 05 09 2016 MM DD YY 09 05 16 DD MMM YYYY 05 Sep 2016 WWW DD MMM Mon 05 Sep Time and date are configurable via web user interface at the path Settings Time Date Note Administrator Password The...

Страница 53: ...eatures Key As Send 2 Press or or the Switch soft key to select or from the Key As Send field or select Disabled to disable this feature 3 Press the Save soft key to accept the change or the Back soft...

Страница 54: ...ings Basic Settings Phone Lock 2 Enter the desired PIN default PIN 123 in the Unlock PIN field and then press the OK soft key 3 Press or or the Switch soft key to select Enabled from the Lock Enable f...

Страница 55: ...and Confirm PIN field respectively 3 Press the Save soft key to accept the setting or the Back soft key to cancel Note To unlock the phone via phone user interface 1 Press any locked key enter the Ph...

Страница 56: ...via web user interface at the path Features Phone Lock Audio Settings Volume You can press the Volume key to adjust the ringer volume when the phone is idle or ringing You can also press the Volume ke...

Страница 57: ...rmation refer to Ring Tones on page 48 Note To adjust the volume when the phone is during a call 1 Press to adjust the volume of currently engaged audio device handset speakerphone or headset Note If...

Страница 58: ...Press Menu Settings Basic Settings Sound Ring Tones Common 2 Press or to select the desired ring tone 3 Optional Press to adjust the ringer volume 4 Press the Save soft key to accept the change or th...

Страница 59: ...click Browse to locate a ring tone the file format must be wav file from your local system 3 Click Upload to upload the file The custom ring tone appears in the pull down list of Ring Type You can on...

Страница 60: ...provides the operating instructions for managing contacts Topics include Directory Local Directory Blacklist Remote Phone Book Directory Directory provides an easy access to the frequently used lists...

Страница 61: ...ct the desired list and then click or The LCD screen will display the list s in the adjusted order 6 Click Confirm to accept the change Note To view the directory list s via phone user interface 1 Pre...

Страница 62: ...ory enabled in the directory by default If Local Directory is removed from the directory refer to Directory on page 50 press Menu Directory Local Directory to enter the local directory 2 Press the Add...

Страница 63: ...hange or the Back soft key to cancel Editing Groups To edit a group in the local directory 1 Press the Directory soft key The IP phone enters the local directory directly as there is only Local Direct...

Страница 64: ...e 50 press Menu Directory Local Directory to enter the local directory 2 Select the desired contact group 3 Press the Option soft key and then select Delete from the prompt list The LCD screen prompts...

Страница 65: ...Enter soft key 3 Press the Add soft key 4 Enter the name and the office mobile or other numbers in the corresponding fields 5 Press or or the Switch soft key to select the desired account from the Ac...

Страница 66: ...te Phone Book is added to the directory refer to Directory on page 50 press Directory Remote Phone Book to enter the remote phone book 2 Select the desired remote group and then press the Enter soft k...

Страница 67: ...y 2 Select the desired contact group and then press the Enter soft key If the contact is not in any group select All Contacts and then press the Enter soft key 3 Press or to highlight the desired cont...

Страница 68: ...is not in any group select All Contacts and then press the Enter soft key 3 Press or to highlight the desired contact 4 Press the Option soft key and then select Delete from the prompt list The LCD s...

Страница 69: ...t is stored in the local directory press the Send soft key to dial out the number If multiple numbers for the contact are stored in the local directory press the Send soft key to display a list of num...

Страница 70: ...phone s local directory via phone user interface or web user interface But you can only import or export the contact list via web user interface To import an XML contact list file via web user interf...

Страница 71: ...the contact information you want to import into the local directory from the pull down list of Index At least one item should be selected to be imported into the local directory 7 Click Import to com...

Страница 72: ...dd soft key to accept the change or the Back soft key to cancel To add a contact to the blacklist directory from the local directory 1 Press the Directory soft key The IP phone enters the local direct...

Страница 73: ...one book You can configure your new phone to access up to 5 remote phone books For the access URL of the remote phone book contact your system administrator For operating instructions on placing calls...

Страница 74: ...the remote phone book and proceeds to load it The contacts in the remote phone book are displayed on the LCD screen 3 Press the Back soft key to back to the previous screen Note Incoming Outgoing Call...

Страница 75: ...entries You can view call history place a call add a contact or delete an entry from the call history list History record feature is enabled by default If you don t want to save the call history you...

Страница 76: ...d to Contact or Add to Blacklist from the prompt list 5 Enter the desired values in the corresponding fields 6 Press the Save soft key For more information on local directory and or blacklist refer to...

Страница 77: ...k soft key to cancel Search Source List in Dialing You can search for a contact from the desired lists when the phone is on the dialing screen The lists can be Local Directory History Remote Phone Boo...

Страница 78: ...abled search source lists 1 Pick up the handset press the Speakerphone key or press the line key 2 Enter a few continuous characters of the entry s name or continuous numbers of the entry s phone numb...

Страница 79: ...from the pull down list of Use Logo 3 Click Browse to locate the logo file from your local system 4 Click Upload to upload the file Note Delete item will appear after you upload a custom logo you can...

Страница 80: ...Press the line key or the Answer soft key to answer an incoming call The call will be connected to your headset automatically Enter the desired number and then press the Send soft key the phone will...

Страница 81: ...e this feature you must physically connect headsets to the headset jack and handset jack respectively Once the phone connects to a call the headset connected to the headset jack will have full duplex...

Страница 82: ...o 6 feet range You can activate deactivate the Bluetooth mode on the phone and then pair and connect the Bluetooth headset with your phone You can scan and pair up to 60 Bluetooth headsets with your p...

Страница 83: ...m the Bluetooth field 3 Press the Save soft key to accept the change The LCD screen displays the Bluetooth icon Bluetooth mode is configurable via web user interface at the path Features Bluetooth Pai...

Страница 84: ...eadset paired and connected you can use the Bluetooth headset to place and answer calls For more information refer to the documentation from the Bluetooth headset manufacturer Viewing the Bluetooth He...

Страница 85: ...el The preconfigured Bluetooth device name will display in scanning list of other devices Disconnecting the Bluetooth Headset You can disconnect the Bluetooth headset from your phone After you disconn...

Страница 86: ...1 Press Menu Settings Basic Settings Bluetooth 2 Press or or the Switch soft key to select Off from the Bluetooth field 3 Press the Save soft key to accept the change The Bluetooth icon disappears fro...

Страница 87: ...the Enter soft key 3 Select the desired key type from the Type field 4 Optional Select the desired key event type from the Key Type field 5 Optional Select the desired line from the Account ID field 6...

Страница 88: ...Tips You can use page tips feature to enable the page icon and page switch key LED to indicate different statuses This feature is disabled by default The following table lists the page icon to indica...

Страница 89: ...s are explained in the following subchapters in detail Line Speed Dial Voice Mail Direct Pickup Group Pickup DTMF Prefix Local Group XML Group XML Browser LDAP Conference Forward Transfer Hold DND SMS...

Страница 90: ...ll If you select Lock from the Value field the line keys located in the same position of the other page will be automatically assigned Line feature with Lock filled in the Value field This feature is...

Страница 91: ...The call is then answered on your phone Group Pickup You can use this key feature to answer incoming calls in a group that is associated with their own group Dependencies Type Key Event Key Type Grou...

Страница 92: ...contact group specified in the Local Group field XML Group You can use this key feature to quickly access a remote group in your remote phone book You should configure remote phone book in advance For...

Страница 93: ...re information refer to Conference on page 131 Dependencies Type Key Event Key Type Conf Label key label displayed on the LCD screen Value the number you want to add to the conference Usage Press the...

Страница 94: ...ey to place a new call to the number specified in the Value field Note Hold You can use this key feature to place an active call on hold or retrieve a held call Dependencies Type Key Event Key Type Ho...

Страница 95: ...set Headset mode at the same time It is suitable for the group conversations which have more than one person present at one end You are able to speak and listen through the handset headset while the o...

Страница 96: ...trigger the phone to send an HTTP GET request containing the URL specified in the Value field Phone Lock You can use this key feature to immediately lock your phone instead of long pressing For more...

Страница 97: ...from the Account ID field 5 Optional Enter the string that will appear on the LCD screen in the Label field 6 Optional Enter the corresponding value in the Value field 7 Press the Save soft key to ac...

Страница 98: ...n customize features for ext keys To customize ext keys via phone user interface 1 Long press the desired ext key on EXP20 The IP phone LCD screen will enter the user setting interface of this key 2 C...

Страница 99: ...elect Enabled from the Outbound Status field 2 Enter the desired value in the Outbound Proxy1 2 and Proxy Fallback Interval field respectively Contact your system administrator for more information 6...

Страница 100: ...unt will be distributed evenly among the available line keys Outgoing calls will be distributed similarly Your phone can be configured to have a combination of accounts with a single line key and acco...

Страница 101: ...phone the IP phone will replace the number with 90012354599 1 means 3 digits in the first parenthesis that is 235 2 means 2 digits in the second parenthesis that is 99 Note Replace Rule You can config...

Страница 102: ...the desired line ID in the Account field or leave it blank 5 Click Edit to accept the change To delete one or more replace rules via web user interface 1 Click on Settings Dial Plan Replace Rule 2 Se...

Страница 103: ...lid values for the Account field refer to Replace Rule on page 91 4 Click Add to add the dial now rule When you enter the number 234 using the keypad the phone will dial out 234 automatically without...

Страница 104: ...as Code 0592 Min Length 1 Max Length 15 When you dial out the number 56789 the length of the number is between 1 and 15 the phone will add the area code and dial out the number 059256789 You can only...

Страница 105: ...reen will prompt Forbidden Number To add a block out number via web user interface 1 Click on Settings Dial Plan Block Out 2 Enter the desired value in the BlockOut NumberX field 3 Enter the desired l...

Страница 106: ...uation You can dial these numbers when the phone is locked For more information on phone lock refer to Phone Lock on page 43 Note To specify emergency numbers via web user interface 1 Click on Feature...

Страница 107: ...delay time in the Inter Digit Time 1 14s field The default delay time is 4 4 Click Confirm to accept the change Note Hotline You can dial a hotline number immediately upon lifting the handset pressing...

Страница 108: ...o 10 seconds and the default value is 4 4 Press the Save soft key to accept the change or the Back soft key to cancel Hotline is configurable via web user interface at the path Features General Inform...

Страница 109: ...ns for the SIP T27G IP phone Topics include Placing Calls Answering Calls Ending Calls Redialing Numbers Recent Call In Dialing Auto Redial Call Completion ReCall Call Mute Call Hold Resume Do Not Dis...

Страница 110: ...far site s information name or phone number are visible on the LCD screen In the figure below the call to Tom the phone number 1007 has lasted 5 seconds To place a call using the handset 1 Pick up the...

Страница 111: ...sing the keypad Press or the Send soft key Note The SIP T27G IP phone can handle multiple calls at a time However only one active call the call that has audio associated with it can be in progress at...

Страница 112: ...s the line key with the fast flashing green LED indicator To answer a call using the headset Do one of the following Press With the headset mode activated press the Answer soft key With the headset mo...

Страница 113: ...call using the speakerphone Auto answer is configurable on a per line basis You can choose to mute the local microphone when an incoming call is answered automatically To configure auto answer via ph...

Страница 114: ...sly dialed number from your phone 1 Press when the phone is idle 2 Press or to select the desired entry from the placed calls list and then press or the Send soft key When a call is placed on hold you...

Страница 115: ...down list of Recent Call In Dialing 3 Click Confirm to accept the change Note To view placed calls list when the phone is on the dialing screen 1 Pick up the handset press the Speakerphone key or pre...

Страница 116: ...l via phone user interface 1 Press Menu Features Auto Redial 2 Press or or the Switch soft key to select Enabled from the Auto Redial field 3 Enter the desired time in seconds in the Redial Interval f...

Страница 117: ...oft key to redial the phone number The phone will retry as many times as configured until the called party is idle Call Completion You can use call completion to notify the caller who failed to reach...

Страница 118: ...party becomes idle the following prompt will appear on the LCD screen of the phone 1 Press the OK soft key to redial the number Note ReCall You can press a recall key to place a call back to the last...

Страница 119: ...hen auto answer is enabled on his her phone Call mute applies to all modes Handset Headset and Speakerphone Keep Mute Normally the mute feature is deactivated when the active call ends Keep mute featu...

Страница 120: ...To un mute the microphone while dialing 1 Press again on the pre dialing dialing or calling screen Note Call Hold Resume You can place an active call on hold Only one active call can be in progress at...

Страница 121: ...key to retrieve the desired call Press the corresponding line key to retrieve the call If more than two calls are on hold a numbered prompt appears on the LCD screen for example 2 4 indicating that th...

Страница 122: ...icon on the idle screen For more information contact your system administrator You can activate deactivate DND for the phone system or you can customize DND for each or all accounts There are two DND...

Страница 123: ...ND soft key when the phone is idle The icon appears on the status bar Note To activate DND in custom mode 1 Press the DND soft key when the phone is idle DND mode is configurable via web user interfac...

Страница 124: ...IP phone will send the corresponding code to activate or deactivate DND on the server It is not available on all servers You can also activate DND for all accounts 1 Do the following Press the All On...

Страница 125: ...n receive incoming calls from authorized numbers when DND is activated To configure the DND authorized numbers via web user interface 1 Click on Features Forward DND 2 Select Enabled from the pull dow...

Страница 126: ...the DND soft key when the phone is idle 2 Press or to select the desired account and then press the Enter soft key 3 Press or or the Switch soft key to select Disabled from the DND Status field If you...

Страница 127: ...call forward for the phone system or you can customize call forward for each or all accounts There are two call forward modes Phone default Call forward is effective for the phone system Custom Call f...

Страница 128: ...and then press the Enter soft key 3 Depending on your selection a If you select Always Forward 1 Press or or the Switch soft key to select Enabled from the Always Forward field 2 Enter the destinatio...

Страница 129: ...o select Enabled from the No Answer Forward field 2 Enter the destination number you want to forward unanswered incoming calls to in the Forward to field 3 Press or or the Switch soft key to select th...

Страница 130: ...ways Forward you can activate it for a specific account 1 Press or or the Switch soft key to select Enabled from the Always Forward field 2 Enter the destination number you want to forward all incomin...

Страница 131: ...orward to field 3 Optional Enter the busy forward on code or off code respectively in the On Code or Off Code field You can also activate busy forward for all accounts do the following 1 Press or to h...

Страница 132: ...Enter the no answer forward on code or off code respectively in the On Code or Off Code field You can also activate no answer forward for all accounts do the following 1 Press or to highlight the No A...

Страница 133: ...the status bar If the forward on code or off code is configured the IP phone sends the corresponding code to the server when a certain action takes place For example if you set the Always Forward on...

Страница 134: ...ard incoming calls from the numbers specified in the Forward Authorized Numbers field Note To deactivate call forward in phone mode Do one of the following Press when the phone is idle Press Menu Feat...

Страница 135: ...ft key 5 Press the Save soft key to accept the change Dynamic Forwarding You can manually forward a call to another number while your phone rings To forward an incoming call to another party 1 When th...

Страница 136: ...ng a blind transfer except you use dial number method make sure that the transfer mode on DSS key is configured as Blind Transfer For more information on how to configure it refer to Configuring Trans...

Страница 137: ...tory soft key and then select Remote Phone Book Select the desired group and search for the contact Directory should be configured in advance Refer to Directory on page 50 and Remote Phone Book on pag...

Страница 138: ...lete the transfer Press the Directory soft key and then select Remote Phone Book Select the desired group and search for the contact Directory should be configured in advance Refer to Directory on pag...

Страница 139: ...d Transfer Before performing an attended transfer except you use dial number method make sure that the transfer mode on DSS key is configured as New Call or Attended Transfer For more information on h...

Страница 140: ...e You can also enable or disable the phone to play a warning tone when receiving another call To configure call waiting via phone user interface 1 Press Menu Features Call Waiting 2 Press or or the Sw...

Страница 141: ...and then press or the Send soft key 4 When the second party answers the call press or the Conf soft key again to join all parties in the conference You can press or to see all parties in the conferenc...

Страница 142: ...Press to mute the conference call all other participants can hear each other but they cannot hear you Press the End Call soft key to drop the conference call Network Conference You can use network con...

Страница 143: ...oft key to place a new call The conference is placed on hold 6 Enter the number of the new party and then press or the Send soft key 7 When the new party answers the call press or the Conf soft key to...

Страница 144: ...ect Key Event from the Type field 4 Press or or the Switch soft key to select Call Park from the Key Type field 5 Press or or the Switch soft key to select the desired line from the Account ID field 6...

Страница 145: ...ey will display on the dialing screen 4 Optional Enter the call park code in the Call Park Code field It is configured for the Park soft key This call park code will also apply to the call park key 5...

Страница 146: ...l extension 1 Press If the call is parked successfully you will hear a voice prompt confirming that the call is parked b If you want to park the call against desired extension 1 Enter an extension e g...

Страница 147: ...Mode 3 Select Enabled from the pull down list of Call Park If Enabled is selected the Park soft key will display on the LCD screen during a call and the Retrieve soft key will display on the dialing...

Страница 148: ...he call park code e g 01 Press or the Park soft key The call will be transferred to the shared parking lot If the call park code is configured the call will be directly transferred to the shared parki...

Страница 149: ...er Group call pickup is used for picking up a call that is ringing at any phone number in a certain group The pickup group should be predefined contact your system administrator for more information Y...

Страница 150: ...e 1 Click on Account Advanced 2 Select the desired account from the pull down list of Account 3 Enter the directed call pickup code in the Directed Call Pickup Code field 4 Click Confirm to accept the...

Страница 151: ...r interface or web user interface Once configured you can pick up a call by pressing the direct pickup key directly For more information refer to DSS Keys on page 76 Group Call Pickup To enable group...

Страница 152: ...call pickup code in the Group Call Pickup Code field 4 Click Confirm to accept the change To pick up a call in the group 1 Pick up the handset press the Speakerphone key or press the line key The GPic...

Страница 153: ...Switch soft key to select the desired account from the Line ID field 3 Press or or the Switch soft key to select Enabled from the Local Anonymous field 4 Optional Press or or the Switch soft key to se...

Страница 154: ...also configure the phone to send anonymous call rejection on off code to the server to activate deactivate anonymous call rejection on the server side To configure anonymous call rejection via phone u...

Страница 155: ...on off code in the Off Code field 8 Press the Save soft key to accept the change or the Back soft key to cancel Anonymous call rejection is configurable via web user interface at the path Account Basi...

Страница 156: ...User Guide for the SIP T27G IP Phone 146 https arttel ru https arttel ru shop ip telefony yealink sip t27g...

Страница 157: ...tors refer to LED Instructions on page 6 Configuring the BLF Feature on the IP Phone You need to configure the IP phone to perform BLF monitoring IP phones being monitored do not require any configura...

Страница 158: ...he monitoring phone to display the caller ID when the monitored line receives an incoming call You can also enable audio alert feature for BLF pickup on the phone If audio alert feature for BLF pickup...

Страница 159: ...enabled The BLF key LED flashes red The caller ID appears on the LCD screen if enabled In the following figure the LCD screen shows an incoming call from 1077 on the monitored line You can do the foll...

Страница 160: ...figured on a global or per line basis via web user interface Note To configure the directed call pickup code on a global basis via web user interface 1 Click on Features Call Pickup 2 Enter the desire...

Страница 161: ...o configure the transfer mode on DSS key via web user interface 1 Click on Features Transfer 2 Select the desired transfer mode from the pull down list of Transfer Mode via Dsskey If you select Blind...

Страница 162: ...als out the phone number of the monitored user Transferring a Call to the Monitored User When there is already an active call on the IP phone you can transfer the active call to the monitored user by...

Страница 163: ...is set to New Call and there is already an active call on the IP phone you can do the following To perform a new call 1 Press the BLF key of the monitored user you want to call The phone will dial the...

Страница 164: ...press the BLF list key to dial out the phone number When there is already an active call on the IP phone you can transfer the active call to the monitored user by pressing the BLF List key The phone...

Страница 165: ...ted call pickup code in the BLF List Pickup Code field 5 Optional Enter the barge in code in the BLF List Barge In Code field 6 Optional Enter the park retrieve code in the BLF List Retrieve Call Park...

Страница 166: ...con stops flashing and LCD screen prompts USB device is connected When there is an active call and you insert a USB flash drive into the USB port on your phone the LCD screen will prompt USB device is...

Страница 167: ...ce call The Start REC soft key is not available when You place a new call No free space of USB flash drive The phone prompts you to answer an incoming call Call Recording You can record active calls o...

Страница 168: ...then press the StopREC soft key The StartREC soft key appears on the LCD screen Recording stops and the LCD screen prompts Call has been successfully recorded on USB device Press the StartREC soft ke...

Страница 169: ...recording recording is stopped and saved on the USB flash drive automatically The record soft keys disappear You cannot record a call unless the space of your USB flash drive is released Note When yo...

Страница 170: ...eturns to the idle screen Note Playing Back Recorded Calls You can play back recorded calls on your phone You can also browse and delete the recorded files on the USB flash drive Note To browse the re...

Страница 171: ...e playback Press the soft key to skip forward the playback Press once to skip forward 8 seconds Press the soft key to rewind the playback Press once to rewind 8 seconds Press to adjust the volume of a...

Страница 172: ...irm the deletion or the Cancel soft key to cancel Viewing the Storage Space You can view the storage space e g total space used space free space of the USB flash drive on the phone To view the storage...

Страница 173: ...cord key via phone user interface 1 Press Menu Features DSS Keys 2 Select the desired DSS key 3 Press or or the Switch soft key to select Key Event from the Type field 4 Press or or the Switch soft ke...

Страница 174: ...LED will flash green 3 Press the record key or URL record key again to stop recording The recording icon disappears from the LCD screen and the record key or URL record key LED goes out Recording stat...

Страница 175: ...different times To use this feature you need to configure a hot desking key in advance Note To configure a hot desking key via phone user interface 1 Press Menu Features DSS Keys 2 Select the desired...

Страница 176: ...retary You can press the intercom key to automatically connect with a preconfigured target extension for outgoing intercom calls and the target extension will automatically answer incoming intercom ca...

Страница 177: ...y to answer an incoming intercom call by default The phone automatically plays a warning tone when it receives an incoming intercom call In addition you can enable the phone to mute the microphone whe...

Страница 178: ...intercom call If Intercom Tone is disabled the phone will automatically answer the intercom call without warning Intercom Tone is enabled by default Intercom Barge You can enable or disable the phone...

Страница 179: ...e intercom call press the intercom key again or the End Call soft key Picking up an Incoming Call of the Target Extension When the target extension receives an incoming call the intercom key LED of th...

Страница 180: ...st audio to a specific channel We recommend that you specify these channels when broadcasting with Polycom IP phones which have 25 channels you can listen to 26 to 30 You can broadcast audio to a spec...

Страница 181: ...oft key to select Key Event from the Type field 4 Press or or the Switch soft key to select Paging List from the Key Type field 5 Optional Enter the string that will appear on the LCD screen in the La...

Страница 182: ...e Channel field The valid channel ranges from 0 to 30 7 Press the Save soft key to accept the change or the Back soft key to cancel 8 Repeat steps 2 to 7 you can add more paging groups Paging list is...

Страница 183: ...rt Protocol RTP stream from the pre configured multicast address es and channel s without involving SIP signaling You can specify up to 31 multicast addresses and channels that the phone listens to on...

Страница 184: ...ming multicast paging calls will be ignored when DND is activated in phone mode The phone will automatically answer all incoming multicast paging calls when DND is activated in custom mode Paging Prio...

Страница 185: ...ing tone and the receiver automatically answers the multicast RTP session in the hands free speakerphone mode The multicast paging key LED illuminates solid green The following figure shows a multicas...

Страница 186: ...red paging group 3 Press or the Paging soft key to send RTP 4 Your can do the following To place the current multicast RTP session on hold press the Hold soft key The sender s phone places the multica...

Страница 187: ...party Contact your system administrator for the SIP URI Note To configure music on hold server via web user interface 1 Click on Account Advanced 2 Select the desired account from the pull down list...

Страница 188: ...one user interface 1 Press Menu Features DSS Keys 2 Select the desired DSS key 3 Press or or the Switch soft key to select ACD from the Type field 4 Optional Enter the string that will appear on the L...

Страница 189: ...an be registered on two or more IP phones at the same time The shared line is indicated by a different line icon In the following figure the first line is private and the second line is shared If two...

Страница 190: ...feature is enabled For example party A party B share the account 4603 phone A registers the primary account 4603 and assigns line key 1 and line key 2 for the account 4603 phone B registers the alter...

Страница 191: ...Auto LineKeys is enabled you can automatically assign multiple DSS keys with Line type for a registered shared line on the phone 3 Click Confirm to accept the change https arttel ru https arttel ru sh...

Страница 192: ...user interface 1 Register the primary account 4603 2 Click on Advanced and then select Shared Call Appearance from the pull down list of Shared Line 3 Enter the desired number in the Number of line ke...

Страница 193: ...l automatically configure the line keys from the first unused DSS key according to the configured number in the Number of line key field To configure the shared line settings and the number of line ke...

Страница 194: ...d and then select Shared Call Appearance from the pull down list of Shared Line 3 Enter the desired number in the Number of line key field This field appears only if Auto Linekeys is enabled The defau...

Страница 195: ...ed to configure either the private hold soft key or a private hold key before you place the call on private hold To configure the private hold soft key via web user interface 1 Click on Settings Softk...

Страница 196: ...users to retrieve an existing call from another shared phone that is in active or public hold status To configure the call pull feature access code via web user interface 1 Click on Account Advanced 2...

Страница 197: ...phone is idle Press or the Send soft key The phone will dial the entered number using the first line key Press the line key when the phone is idle to enter the dialing screen Enter the desired number...

Страница 198: ...illuminate solid green and phone B will illuminate solid red Press the line key 1 or the Answer soft key on phone B The LED indicators of the line key 1 on phone A will illuminate solid red and phone...

Страница 199: ...the Answer soft key Phone A stops ringing The LED indicators of the line key 2 on phone A will illuminate solid red and phone B will illuminate solid green indicating that there is an active call on t...

Страница 200: ...ieve the call on phone A 1 Press the line key with the slow flashing green LED indicator or the Resume soft key The conversation between phone A and phone C is retrieved To retrieve the call on phone...

Страница 201: ...2 Press the Barge In soft key to interrupt the active call of phone A Party B will set up a conference call with the other parties in the active call 3 Press the Hold or the End Call soft key If any p...

Страница 202: ...e End Call soft key If any party in the conference call presses the Hold soft key two way voice can be heard between the remaining parties If party A or party B presses the End Call soft key the remai...

Страница 203: ...f phone B 2 Press the Call Pull soft key The active call has been retrieved from the phone A successfully If there is a held call between phone A and phone C do the following 1 Long press the desired...

Страница 204: ...shared Any IP phone can be used to originate or receive calls on the bridged line An incoming call to the BLA number can be presented to multiple phones in the group simultaneously The incoming call...

Страница 205: ...web user interface 1 Register the account 14019833020 2 Click on Advanced and then select Draft BLA from the pull down list of Shared Line 3 Enter the desired number in the BLA Number field 4 Click Co...

Страница 206: ...B via web user interface 1 Register the account 10462190020 2 Click on Advanced and then select Draft BLA from the pull down list of Shared Line 3 Enter the desired number in the BLA Number field 4 Cl...

Страница 207: ...Send soft key The phone will dial the entered number Press the line key when the phone is idle to enter the dialing screen Enter the desired number using the keypad and then press or the Send soft ke...

Страница 208: ...luminate solid green At the meanwhile the LED indicator of the line key on the phone A will illuminate solid red indicating that there is an active call on the phone B Placing a Call on Hold To place...

Страница 209: ...can store text messages in your phone s Inbox Sentbox Outbox or Draftbox Each of the boxes can store up to 100 text messages If the number of the text messages in one box is more than 100 the phone w...

Страница 210: ...soft key to send the message or the Back soft key to cancel Sending a text message is configurable via web user interface at the path Features SMS To reply a text message 1 Press Menu Message Text Me...

Страница 211: ...ncel soft key to cancel You can also delete all text messages by pressing the Delete soft key and then select Delete All For more information refer to the above steps Note Voice Mail You can leave voi...

Страница 212: ...answer the call Follow the voice prompt from the system server to leave a voice mail and then hang up To configure voice mail access codes via phone user interface 1 Press Menu Message Voice Mail Set...

Страница 213: ...s you a voice mail you will receive a message waiting indicator MWI will be indicated in three ways a warning tone an indicator message including a voice mail icon on the LCD screen and the power indi...

Страница 214: ...oice mail number Note To configure subscribe for MWI via web user interface 1 Click on Account Advanced 2 Select the desired account from the pull down list of Account 3 Select Enabled from the pull d...

Страница 215: ...Subscribe for MWI 4 Select Enabled from the pull down list of Subscribe MWI To Voice Mail 5 Enter the desired voice mail number in the Voice Mail field 6 Click Confirm to accept the change The IP pho...

Страница 216: ...User Guide for the SIP T27G IP Phone 206 https arttel ru https arttel ru shop ip telefony yealink sip t27g...

Страница 217: ...o Portugal Lisboa Porto Funchal Spain Canary Islands Las Palmas United Kingdom London 1 Albania Tirane Austria Vienna Belgium Brussels Caicos Chad Croatia Zagreb Czech Republic Prague Denmark Kopenhag...

Страница 218: ...ydney Melboume Canberra Russia Vladivostok 10 30 Australia Lord Howe Islands 11 New Caledonia Noumea Russia Srednekolymsk Time 11 30 Norfolk Island 12 New Zealand Wellington Auckland Russia Kamchatka...

Страница 219: ...Appendix 209 Appendix B Menu Structure https arttel ru https arttel ru shop ip telefony yealink sip t27g...

Страница 220: ...User Guide for the SIP T27G IP Phone 210 https arttel ru https arttel ru shop ip telefony yealink sip t27g...

Страница 221: ...uring a Record Key 163 Configuring a URL Record Key 163 Configuring an Access URL 63 Configuring an Intercom Key 166 Configuring BLA Feature on the IP Phone 194 Configuring SCA Feature on the IP Phone...

Страница 222: ...m Call to the Target Extension 169 Placing Calls 100 Placing Calls to Contacts 58 Programable Keys 87 R ReCall 108 Receiving RTP Stream 173 Recent Call In Dialing 105 Recording Using a Record Key 162...

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