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Enterprise IP Phone Getting Started

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Getting Started

Packing List

The following components are included in your package:

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Simply IP Phone

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Phone Stand

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Power Adapter

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Содержание Simply IP Phone

Страница 1: ...ion in this guide before you setting up and using the phone Declaration of Conformity Hereby it s declared that this phone is in conformity with the essential requirements and other relevant provisions of the CE FCC CE Mark Warning This is a class B device in a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures WEEE Warni...

Страница 2: ...Customizing Your Phone 10 General Settings 10 Phone Status 10 Audio Setting 10 Volume 10 Ring Tone 10 Codec Selection 10 Other Settings 11 Key as Send 11 Hot Line 11 Dial Plan 12 Dial Now 12 Block Out 13 Using the Basic Call Functions 14 Making a call 14 Call Devices 14 Answering a call 14 Answering an incoming call 14 Denying an incoming call 14 DND 14 Call Forward 14 During an Active Call 15 Mut...

Страница 3: ...intenance Tasks 19 Administrator Mode 19 Administrator User Password 19 Reboot 20 Reset to Factory 20 Firmware Update 20 Recovery mode 21 Decryption 21 System Log Export 22 DSS keys Configuration 22 Speed Dial 23 Forward 23 DND 23 Call Return 23 Pick Up 24 Call Park 24 Voice Mail 24 DTMF 25 Tone Settings 25 Voice 25 Ring 26 Trouble Shooting 28 ...

Страница 4: ...Enterprise IP Phone Getting Started 1 Getting Started Packing List The following components are included in your package Simply IP Phone Phone Stand Power Adapter ...

Страница 5: ...D Content Check this list before installation to ensure that you have received each item If you are missing any items contact your IP phone reseller Assembling the Phone This section introduce how to assemble the phone with the components in the packing list Attach the stand Connect Handset Connect Network and Power ...

Страница 6: ...s You can either connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub Your system administrator will advise you on which one to use Note 1 If inline power is provided do not install AC adapter Make sure the Ethernet cable and switch hub are PoE compliant 2 The Internet Port can be also connected to Hub Switch IP PBX or other internet devices ...

Страница 7: ...valid setting please re enter after the tone to indicate that the configuration is failed Subnet Mask Pickup the handset and dial 81 after hearing the prompt Please enter the value after beeping please input the Subnet Mask For example 255 255 255 0 you will hear prompts Please hang up and wait for rebooting or continue setting after the tone to indicate that the configuration is successful If the...

Страница 8: ... and dial 92 4 DNS1 Pickup the handset and dial 93 5 DNS2 Pickup the handset and dial 94 The default network configuration IP Address 192 168 0 10 SUBNET_MASK 255 255 255 0 IP Address GATEWAY 192 168 0 1 Recovery Mode IP Address Server 192 168 0 5 Configuring via Web Page Pick up the handset and dial out 90 to obtain the IP address of IP phone Enter it for example http 192 168 3 28 into the addres...

Страница 9: ... phone Account Active You can choose on off to enable disable the account respectively Display Name It is showed as Caller ID when making a phone call Register Name It is authenticated ID for authentication provided by ISP User Name User account information provided by VoIP service provider Password It is provided by ISP for registration SIP Server Port Server for registration provided by ISP Note...

Страница 10: ...tails Hot Key This IP phone has two hot keys users can specify corresponding functions through the Web UI DTMF Keypad Use the DTMF hard keys to enter numbers letters and special characters Volume Adjustment Adjust the volume of the handset ring tone and signal tone Hard Feature Keys Call hold Forward the current call to the third party ...

Страница 11: ...ncoming call to the device Fast Blinking twice There is a call on hold Table 3 Orange Light LED Status Description Steady Orange Power on Slow Blinking Orange Network unavailable the account is not registered or registered failed Steady Orange Updating User Interface There are two ways to customize specific options on your phones 1 Configure the network through keypad 2 Configure through Web UI Fo...

Страница 12: ... Accounts Network Reset Factory Set AES Key Set admin PWD Voice Upgrade Note The above table only indicates most of phone functions rather than all of them Please refer to the relating parts for more details User and Administrator Mode Your phone can be used in user or administrator mode Administrator mode is the default setting with full configuration rights The default administrator password is ...

Страница 13: ...t ring tone signal tone To adjust the volume when you are in an active call When Handset mode is activated press the Volume Adjustment Bar to adjust the volume of signal tone to a comfortable level When phone is idle press it to adjust the volume of ring tone And during a call press it to adjust the volume of handset Note The volume can only be set via the volume adjustment bar on the keypad Ring ...

Страница 14: ... to move to the other list 3 Click Confirm button to save the change Note Codec Selection can only be set via Web interface Other Settings Key as Send The specific button or to be activated as the send button To set the send key via the Web interface 1 Choose Phone Features Key As Send options 2 Highlight the specific one in the pull down menu then click confirm button to save the change Hot Line ...

Страница 15: ...e 1 Choose Phone Dial Plan Replace Rule 2 Enter the desired Prefix and Replace 3 Press Add button to save the changes 4 You can also delete a specific one from the dial plan list by pressing Del button Note Please contact with your system administrator for the country area code if you want to set the dial plan Dial Now Dial now enables you to define the specific length of any number letter in adva...

Страница 16: ...y one Character Represents string of characters Block Out The specific phone numbers can be forbidden to be called out from your IP phone 1 Choose Phone Dial Plan Block Out 2 Enter the phone number and click Add button to save the changes or choose the specific one in the list click Del button to delete the record 3 You can not dial out the number from your IP phone unless it is removed from the f...

Страница 17: ...e button to deny the incoming call directly DND If users enable the DND function all the incoming calls will be rejected automatically In idle status press Mute button can also enable the DND feature To configure the DND function via Web interface Choose Phone DSS Key DSS key option to do the relevant configuration For the details please refer to the above configuration information Call Forward Th...

Страница 18: ...aving a call on hold To hold resume a call 1 Press the HOLD button to put your active call on hold 2 During the call there will be a dudu sound for each 30 second suggesting that there is a call in Hold state 3 If there is only one call on hold press the HOLD button again to retrieve the call 4 If there are two calls it can only be one call on hold press the hold button to switch between the two c...

Страница 19: ... C and press the button to call out 2 While C is ringing A hang up or press the TRAN button to complete the transfer 3 You will be disconnected from the call when C pick up B can talk to C Note Make sure that the SIP server you have registered supports this function 3 way Conference You can establish a three party conference during the conversation three phone parties can communicate with each oth...

Страница 20: ...r for the connecting code Different systems have different codes To retrieve the new voicemail via the Phone interface 1 Pick up the handset and dial the connecting code for example 97 then press key to dial out 2 Your voice mailbox is called and you are able to listen to your new and old voicemails ...

Страница 21: ...arameter allows you configuring the proxy to send responses back to a particular address and port The default is disabled SIP Session Timer This document defines an extension to the Session Initiation Protocol SIP This extension allows for a periodic refresh of SIP sessions through a re INVITE or UPDATE request The refresh allows both user agents and proxies to determine if the SIP session is stil...

Страница 22: ...do the relating configuration You can consult your system administrator for more information Maintenance Tasks Administrator Mode The phone allows two modes to configure the phone User Mode Administrator Mode Administrator mode grants unlimited access to the phone configuration on Web interface Administrator User Password The administrator user password is used to access Web interface along with u...

Страница 23: ...ed your system administrator or service provider s advice To reset to factory via Web interface 1 Choose Upgrade Basic 2 Click Reset button Note If you confirm all current setting changes including contact list call history account settings etc will be lost you need to export the configuration first if you still want to import the old configurations after reset Or your phone must be configured a n...

Страница 24: ...flash memory error As a result the system cannot boot up anymore The procedure can be only conducted in Administrator Mode Recovery mode When the phone fails to upgrade or in whatever reason you can not start the phone you can upgrade the firmware through recovery mode 1 Set your PC s network IP Address 192 168 0 5 SUBNET_MASK 255 255 255 0 IP Address GATEWAY 192 168 0 1 2 Open the TFTP server on ...

Страница 25: ...r for diagnosis To export the System Log Choose Upgrade Advanced select Export System Log click Export button to export the file to your local computer DSS keys Configuration The phone has 2 DSS keys which are able to set up to 8 functions per key The following list shows the functions you can set on the DSS keys and provides a description for each function The default configuration for each key i...

Страница 26: ...status the IP phone will turn to the Always Forward page and you can set the Forward to number then when there is any call to the extension number will be forwarded to the set number automatically To assign the key as Forward 1 Choose Phone DSS Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose Forward from the list 2 Enter the extension n...

Страница 27: ...tinue the conversation from any other telephone set The call park feature is activated by pressing a preprogrammed button or a special sequence of buttons This transfers the current conversation to an unused extension number and immediately puts the conversation on hold The telephone system will then display the extension number of the parked call so that the call can later be retrieved To assign ...

Страница 28: ... the following tones Dial Ring Back Busy Congestion Call Waiting Dial Recall Record Info Stutter Message Auto Answer To edit the tone filed via Web interface 1 Choose Phone Tones 2 Enter the frequency and time period in ms as the following format Frequency Time Period for example 400 200 3 Press Confirm button to save the changes or Cancel to cancel the changes Note 1 Please contact your system ad...

Страница 29: ...e background noise for voice communications during periods of silence that occur during the course of conversation JITTER BUFFER It is a shared data area where voice packets can be collected stored and sent to the voice processor in evenly Type To choose the type of JITTER BUFFER adaptive or Fixed Delay To set the Min Delay Max Delay and Normal Delay parameter 3 Press Confirm button to save the ch...

Страница 30: ...hone Using the Advanced Phone Functions 27 2 Internal Ringer Text To set group name For example family 3 Internal Ringer File To choose a special ring tone for the group 4 Click the Confirm button to save the changes ...

Страница 31: ...ure your handset is tightly connected with the phone 2 Check whether you have muted the conversation or not 3 Consult the outbound server details with your ISP Have DTMF problem 1 Check which kind of DTMF you are using and whether it is compatible with the server 2 Consult the payload value with your ISP How to answer the incoming calls during a call If a call comes in when you are in a conversati...

Страница 32: ... How to auto provision Consult the auto provision server address with your ISP The manual is only for reference please take the object as the standard We reserve the right to improve or change the product and the user guide without notice You can download the latest user manuals from our website http www yealink com en download asp BigClassName IP 20Phone V0 2 ...

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